> Markdown version of [/jobs/ext/3655715-tier-2-systems-engineer](https://www.wearedevelopers.com/jobs/ext/3655715-tier-2-systems-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Tier 2 Systems Engineer - **Company:** North Inc - **Location:** Bensenville, IL, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Systems Engineering, Microsoft Online Services, Software as a Service, Subnetting, Windows PowerShell, Azure Active Directory, Microsoft SharePoint, Transmission Control Protocol (TCP), Virtualization Technology, Wireless Networks, Software Troubleshooting, Firewalls (Computer Science), Microsoft InTune, Network Support - **Published:** October 9, 2026 - **Apply:** https://www.disabledperson.com/jobs/75937152-tier-2-systems-engineer ## About the Role * 3+ years of systems administration or advanced IT support experience in an enterprise environment * Strong Microsoft 365 administration experience, particularly with Intune / Endpoint Manager * Experience supporting both cloud and traditional on-prem Active Directory environments * Familiarity with TCP/IP networking, subnetting, MDM, RMM tooling, and PowerShell * Working knowledge virtualized environments * Strong troubleshooting and communication skills * Ability to prioritize effectively and operate independently in a fast-moving environment * Professional presence with executive and end-user support * Certifications are highly valued * Experience in financial services, professional services, legal, or similarly high-expectation environments is a plus The Right Person We are looking for someone who combines technical capability with accountability and follow-through. Successful candidates tend to be: * Process-driven without becoming rigid * Calm under pressure * Comfortable supporting executive-level users * Curious, self-motivated, and continuously learning * Team-oriented and willing to jump in where needed * Focused on delivering high-quality user experience and operational reliability * Someone who says, "If I don't have the answer, I'll find the right person who does." ## Description North Star Strategies is supporting a highly regarded financial services organization in identifying a Systems Engineer to join a lean, high-performing IT team supporting both corporate infrastructure and executive users. This is a hands-on role for someone who is comfortable operating in a fast-paced environment where professionalism, ownership, responsiveness, and technical depth all matter. The right person is process-oriented, communicates well with senior stakeholders, and enjoys solving problems across infrastructure, endpoints, SaaS platforms, and user operations. You will work closely with leadership and technical peers to support day-to-day operations, improve systems, document procedures, and help maintain a stable, secure, and scalable IT environment across multiple offices. What You'll Be Doing * Administering and supporting a Windows-based enterprise environment across office and remote users * Managing escalated support issues beyond basic helpdesk troubleshooting * Supporting Microsoft 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive * Managing identity and endpoint platforms including Microsoft Entra ID and Intune * Supporting endpoint deployments, policies, device lifecycle management, and MDM operations * Assisting with networking support across Cisco Meraki firewalls, switches, and wireless infrastructure * Administering and supporting business-critical SaaS platforms including Egnyte, RingCentral, and Microsoft365 * Executing approved system changes and operational procedures with attention to detail and documentation * Providing recurring onsite support in downtown Chicago * Maintaining documentation for systems, workflows, procedures, and operational standards