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# ServiceNow ITOM Engineer

- **Company:** OpenKyber LLC
- **Location:** Atlanta, GA, United States
- **Experience:** Experienced
- **Salary:** $104,000.0 - $145,600.0
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), Agile Methodology, Software as a Service, Cyber Security, System Configuration, Cloud Services, Enterprise Software Applications, Client Side Scripting, ServiceNow HR Service Delivery, Restful APIs, Servicenow
- **Published:** October 9, 2026
- **Apply:** https://www.careerjet.com/jobad/us2883cb5998d76a955ce22f25aa64b23c

## About the Role

* 3+ years of hands-on ServiceNow development experience.
 * Strong experience developing: Service Catalog, Catalog Items, Record Producers, Request Forms, Flow Designer and/or Workflow Editor, Business Rules, Client Scripts, UI Policies, Script Includes.
 * Experience building workflow automations and service request processes.
 * Strong JavaScript development experience within the ServiceNow platform.
 * Experience configuring and customizing the ServiceNow platform.
 * Experience working with REST APIs and ServiceNow integrations.
 * Ability to work directly with technical and business teams to translate requirements into scalable solutions.
 * Strong analytical, troubleshooting, communication, and documentation skills., * ServiceNow Certified System Administrator (CSA) certification.
 * Experience with one or more ServiceNow modules such as ITSM, ITOM, Asset Management, SecOps, HRSD, or similar platform capabilities.
 * Experience integrating ServiceNow with cloud services or enterprise applications.
 * Familiarity with enterprise infrastructure and IT service management environments.
 * Experience improving manual processes through workflow automation and self-service capabilities.
 * Experience working in Agile development environments.

## Description

Position Summary We are seeking an experienced ServiceNow Developer to join a growing enterprise technology team responsible for enhancing and expanding the organization's ServiceNow platform. This is a hands-on development role focused on designing, building, and supporting scalable ServiceNow solutions that improve operational efficiency, automate business processes, and enhance the end-user experience. The ideal candidate has a strong background in ServiceNow development, enjoys working directly with technical stakeholders, and is comfortable developing custom solutions across multiple platform capabilities. Responsibilities:

 * Design, develop, and maintain ServiceNow solutions across the enterprise platform.
 * Build and enhance Service Catalog items, Catalog Items, Record Producers, request forms, and approval workflows.
 * Develop workflow automations using Flow Designer and platform development best practices.
 * Configure and customize Business Rules, Client Scripts, UI Policies, Script Includes, and other platform components.
 * Collaborate with technical and business stakeholders to gather requirements and deliver scalable solutions.
 * Enhance existing ServiceNow functionality through automation and process improvements.
 * Support integrations between ServiceNow and internal or cloud-based applications using standard integration methods.
 * Participate in platform upgrades, enhancements, testing, and ongoing maintenance.
 * Create and maintain technical documentation, solution designs, and configuration documentation.
 * Recommend improvements that increase platform performance, usability, and operational efficiency., * Developing new ServiceNow capabilities and enhancing existing functionality.
 * Building and improving self-service request processes and workflow automations.
 * Supporting enterprise platform enhancements and integration initiatives.
 * Working closely with technical teams to streamline operational processes.
 * Delivering scalable solutions that improve efficiency and the overall user experience across the ServiceNow platform.

Compensation range depends on experience: $50-70 hr W2
For applications and inquiries, contact:hirings@openkyber.com