> Markdown version of [/jobs/ext/3656860-it-automation-manager](https://www.wearedevelopers.com/jobs/ext/3656860-it-automation-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT & Automation Manager

- **Company:** Vanderhouwen & Associates, Inc.
- **Location:** Redmond, OR, United States
- **Experience:** Experienced
- **Salary:** $80,000.0 - $90,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Artificial Intelligence, Backup Devices, Cloud Computing, Disaster Recovery, Networking Basics, Software Licensing, Manual Data Entry, Office365, Hardware Asset Management, GPT, User Administration, User Accounts
- **Published:** October 9, 2026
- **Apply:** https://www.vanderhouwen.com/job_posting/it-automations-manager-72440/

## About the Role

* Hands-on experience evaluating, implementing, or supporting AI tools, with strong familiarity with ChatGPT and similar platforms and a clear understanding of how to use them securely in a business setting.
 * 2+ years of experience in IT support, systems administration, or a related technology role, ideally in a small or mid-sized company where responsibilities are broad and varied.
 * Proven ability to balance strategic oversight with hands-on, day-to-day tasks, working independently and taking ownership of both large initiatives and routine work.
 * Strong knowledge of Microsoft 365, Windows operating systems, Active Directory, user account management, hardware troubleshooting, and help desk ticketing systems.
 * Experience managing or coordinating with third-party IT vendors and keeping multiple projects and support requests on track.
 * Familiarity with cybersecurity frameworks, regulated environments, or CMMC compliance is highly valued. Candidates willing to grow into ongoing compliance responsibilities will be considered.
 * Working knowledge of networking fundamentals, endpoint support, cloud-based technologies, and backup and disaster recovery procedures.
 * Demonstrated ability to identify process improvement opportunities and implement automation solutions.
 * Excellent communication and interpersonal skills, with a collaborative, team-oriented approach and the ability to work effectively across departments.
 * Prior in-person or on-site work experience is preferred. Manufacturing experience is not required.
 * Relevant certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications are a plus.

## Description

* Evaluate, pilot, and deploy AI tools to improve business operations, including building a secure, company-controlled AI environment for employees.
 * Develop AI governance policies, security controls, and responsible usage guidelines that support compliance requirements.
 * Support and maintain ongoing CMMC compliance efforts, including documentation, policy implementation, employee training, and long-term compliance upkeep.
 * Manage the relationship with the external managed service provider, including tracking and following through on support tickets, projects, and service timelines.
 * Provide hands-on technical support for hardware, software, user accounts, printers, displays, peripheral devices, and Microsoft 365 applications.
 * Manage IT asset inventory, including equipment tracking, asset tagging, and inventory records.
 * Manage user access, security permissions, system provisioning, and employee onboarding and offboarding.
 * Design and implement automation solutions that streamline workflows, reduce manual data entry, and increase efficiency.
 * Partner with business leaders to identify technology-driven process improvements and deliver practical, scalable solutions.
 * Support backup, disaster recovery, and cybersecurity best practices, and help identify and remediate potential vulnerabilities.
 * Develop and maintain technical documentation, standard operating procedures, and training materials.
 * Assist with technology procurement, software licensing, and hardware lifecycle management.
 * Monitor emerging AI and automation technologies and recommend solutions that fit business needs and security requirements.