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# Technical Product Owner (ServiceNow)

- **Company:** Horizontal Talent
- **Location:** Rochester, MN, United States
- **Salary:** $120,640.0 - $193,440.0
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Scrum Methodology, Backend, Servicenow
- **Published:** October 9, 2026
- **Apply:** https://www.jofdav.com/jobs/60038053-technical-product-owner-servicenow

## About the Role

* Experience supporting Agile software development teams in a business analysis or product ownership capacity.
 * Working knowledge of ServiceNow and familiarity with its development lifecycle.
 * Hands-on experience writing user stories, defining acceptance criteria, and documenting requirements clearly.
 * Strong communication skills with the ability to work effectively across business and technical audiences.
 * Experience operating in a Scaled Agile environment, such as SAFe or a similar framework.
 * Ability to manage priorities, support structured delivery, and adapt to changing business needs.

Preferred Skills

 * Agile certifications such as CSPO, SAFe Product Owner/Product Manager, CSM, or similar.
 * Experience stepping into Scrum Master or team facilitation responsibilities when needed.
 * Previous involvement in ServiceNow implementations, enhancements, or modernization efforts.
 * Familiarity with ServiceNow Strategic Portfolio Management, Agile Development modules, or native planning features.
 * A proactive, customer-focused mindset with the flexibility to support both strategic and tactical delivery needs.

Horizontal is committed to fostering a diverse, equitable, and inclusive workplace where people of all backgrounds can contribute, grow, and succeed. We welcome applicants who bring different experiences, perspectives, and ideas to the team.

## Description

Join a dynamic Agile team in a remote Technical Product Owner role focused on ServiceNow, where you'll help shape priorities, clarify requirements, and support delivery in a fast-moving Scaled Agile environment. This is a great opportunity for someone who enjoys partnering with business and technical stakeholders to turn ideas into actionable backlog items and drive meaningful platform outcomes.
Responsibilities

 * Work with stakeholders and product leadership to gather business needs and translate them into clear user stories and acceptance criteria.
 * Maintain and prioritize the backlog, balancing competing requests and helping manage dependencies across teams.
 * Support Agile and SAFe ceremonies such as backlog refinement, sprint planning, reviews, PI planning, and retrospectives.
 * Facilitate communication between business partners and technical teams to keep work aligned and expectations clear.
 * Contribute to release coordination and help ensure delivery stays on track within the broader Agile roadmap.
 * Guide solution discussions with an emphasis on native ServiceNow capabilities and platform best practices.
 * Partner closely with engineering teams to help ensure requirements are well understood and ready for implementation.