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# Technology Support Specialist I

- **Company:** William Penn School District
- **Location:** Lansdowne, PA, United States
- **Experience:** Starter
- **Salary:** $38,000.0 - $42,000.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office, Microsoft PowerPoint, Software Deployment, Software Licensing, Microsoft Onedrive
- **Published:** October 9, 2026
- **Apply:** https://api.schoolspring.com/api/Jobs/5954424?domainName=

## About the Role

* Knowledge/awareness of own cultural identity and how this influences behavior, and desire to learn about the cultural identity of others.
 * Ability to establish and nurture an environment that promotes cultural competence and equitable treatment of staff, students, and patrons of the District.
 * Ability to understand and hold self and others accountable for promoting and attaining the goals as outlined in Focus Forward & Beyond.
 * Ability to recognize that each person is a unique individual even as we celebrate their group cultural heritage.
 * Ability to receive and implement feedback to improve practice and systems., * Strong experience with Microsoft Office products including Word, Excel, PowerPoint, Outlook, OneDrive and other Office 365 tools
 * Excellent verbal and written communication skills required, strong organizational and problem-solving skills, proven customer service phone experience
 * Associate degree in related field and coursework in the area of computers relevant to duties listed above preferred.

Pre-employment Paperwork Requirements:

 * Pennsylvania Criminal Background Check, FBI Fingerprinting Background Check, Pennsylvania Child Abuse Clearance
 * Sexual Misconduct/Abuse Disclosure Release (Act 168) forms
 * School Personnel Health Record and TB test

Working Conditions & Physical Requirements:

 * Work scheduled hours on a consistent basis
 * Indoor office environment is subject to frequent interruptions
 * Pushing, moving and lifting objects with a strength factor of light work
 * Dexterity of hands and fingers to operate a variety of standard office equipment
 * Clarity of vision at varying distances
 * Verbal, auditory and written capabilities to effectively communicate in an articulate manner
 * Sitting and standing for extended periods of time

## Description

Position Summary: The ideal candidate would support district staff in the use of technology, which includes devices, software, and online application systems. The specialist will provide this support primarily through phone, in-person and remote sessions. Onsite support and training will also be required when needed., * Serve as first-level support for technical problems throughout the district

 * Address service requests on a first-in/first-out basis unless directed otherwise by the Technology Director
 * Serve as a technical consultant for faculty and staff in the basic use of technology
 * Communicate concerns regarding device or system operability between faculty and staff and the Technology Director
 * Support and assist faculty and staff in the determination and prevention of technical issues
 * Maintain accurate technology inventory for the buildings you serve
 * Adhere to proper vendor and district software licensing agreements
 * Monitor hardware and software installations, purpose, and document future district needs
 * Prepare district devices as scheduled by the Executive Director of Blended Learning & Educational Technology
 * Demonstrate a high degree of professionalism
 * Perform other tasks and assume other responsibilities as assigned by the Technology Director
 * Possess a valid Pennsylvania driver's license at all times, * Reaching overhead, above the shoulders and horizontally to retrieve and store files and supplies
 * Lifting objects with a strength factor of light work
 * Occasional bending, reaching and stretching
 * Occasional kneeling, crouching and squatting
 * Occasional pulling, pushing