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# Powered Access Technical Support Co-Ordinator

- **Company:** Nationwide Platforms
- **Location:** Bellshill, UK
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Microsoft Outlook
- **Published:** October 10, 2026
- **Apply:** https://www.totaljobs.com/job/access-coordinator/nationwide-platforms-job108121149

## About the Role

* Based commutable to our office, with possible occasional visits to depot network and service providers.
 * Demonstrable mechanical engineering knowledge (motor/fleet/automotive industry, powered access, construction).
 * Demonstrable problem solving skills and an ability to find solutions under pressure.
 * Credible communicator, oral and written, with an empathetic approach to customer service.
 * Competent IT skills - MS Excel and Outlook with the ability to learn and operate internal systems.

## Description

Are you a Powered Access Engineer and want to use your technical and engineering knowledge in a warmer environment?

Are you someone who works in the automotive, fleet, construction plant or other engineering related industry within a technical helpline, customer service, administrative role and you fancy a change?

Do you know a bit about engineering and think that you might be able to provide advice and guidance to customers and colleagues?

Based from our Glasgow depot, we are looking for Technical Support Coordinator to join us. In this role you will be part of a small Technical team who take calls from our internal and external customers acting as a first response to any queries regarding our machines. As a Technical Support Coordinator, you'll love to help and resolve problems as you'll deal with a variety of people on the phone during the day covering a variety of issues. They might need some guidance and support using one of our machines or there might be a technical issue with the machine - whatever the query, you will be responsible for providing helpful advice and guidance in a positive manner ensuring that the problem is resolved efficiently.

This role is based at our Glasgow depot and the hours are Monday - Friday 8am - 5.30pm.