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# Senior IT Engineer

- **Company:** CRG TEC
- **Location:** Aughton, UK
- **Experience:** Expert
- **Salary:** £37,000.0 - £45,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Azure, Cloud Computing, DevOps, Microsoft Office, Windows Servers, Computer Networking Systems, Microsoft InTune
- **Published:** October 10, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5920470468

## About the Role

* Several years of experience working within an MSP, with experience handling complex third-line support issues; a strong second-line engineer regularly handling escalations may also be suitable.
 * Solid knowledge of Microsoft 365, Windows Server, Active Directory and Entra ID.
 * Good hands-on experience with Intune.
 * A good understanding of networking, Azure and general infrastructure troubleshooting.
 * Experience supporting migrations or technical projects is useful.
 * Enjoys solving technical problems, takes ownership and is comfortable working across varied customer environments.

## Description

* Handle complex third-line support escalations across customer environments.
 * Troubleshoot issues involving Microsoft 365, Intune, Active Directory, Entra ID, Azure, Windows Server and customer networking infrastructure.
 * Contribute to infrastructure improvements and projects, including Microsoft 365 migrations, Modern Workplace deployments, server upgrades and improvements to customer infrastructure.
 * Work directly with customers, take ownership of issues, and ensure they are resolved and documented properly.
 * Support other engineers and work across a broad range of technologies and customer environments.

Technologies:

 * Active Directory
 * Azure
 * Support
 * Microsoft 365
 * Windows
 * Office 365
 * Cloud
 * DevOps