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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Donor Database Director - **Company:** Boys & Girls Clubs of America - **Location:** Denver, CO, United States (Remote available) - **Experience:** Expert - **Salary:** $75,604.0 - $81,700.0 - **Contract:** Permanent contract - **Skills:** Databases, System Configuration, Data Integrity, Power BI, Systems Integration, Strategies of Testing, Raiser's Edge, Data Analytics, Data Management, Tools for Reporting, Hubspot, Software Coding - **Published:** October 10, 2026 - **Apply:** https://www.jobmonkeyjobs.com/career/28096753/Donor-Database-Director-Colorado-Denver-1523 ## About the Role Bachelor's degree or equivalent experience. 5+ years of donor database, CRM administration, or fundraising operations experience. Advanced proficiency in RE NXT; familiarity with HubSpot preferred. Experience with reconciliation, reporting tools, and BI dashboards. Preferred Qualifications Experience supervising or providing dotted-line project management oversight. Knowledge of Power BI or relevant analytics tools. Strong communication skills and ability to present data clearly to non-technical users. Familiarity with nonprofit fundraising operations and donor lifecycle strategy. Conditions of Employment This position requires passing criminal and driving records investigations and reference checks. Must possess a valid driver's license and meet insurance requirements. Some duties require lifting 25+ lbs and periods of standing, kneeling, or reaching. Strong English proficiency required for communication and safety compliance. ## Description The Donor Database Director (the Director) leads all aspects of donor data management, CRM governance, analytics, gift processing oversight, and data integrity for Boys & Girls Clubs of Metro Denver. The Director ensures that RE NXT and related systems function as a strategic engine for fundraising, providing accurate data, segmentation, dashboards, and operational support to all Resource Development verticals, including individual giving, corporate giving, donor engagement, and grants. The role also plays a key financial function through close collaboration with the Vice President of Resource Development and Chief Finance Officer on annual revenue and expense budgeting, ongoing monitoring, and data-driven reporting. Additionally, the Director oversees compliance, reconciliation, audit readiness, and provides dotted-line supervision to staff responsible for gift entry, data hygiene, and revenue processing to ensure a consistent, seamless donor experience. Responsibilities Core Focus Areas * Budgeting: Revenue/expense budget development, forecasting, and financial collaboration. * Data Analysis & Reporting: Dashboards, segmentation, forecasting, trend analysis, pipeline insights, and data-driven recommendations. * Gift Processing Oversight: Batch accuracy, coding standards, exception handling, and reconciliation support (execution owned by gift processing staff) * CRM Governance & Data Integrity: Standards, permissions, controls, SOPs, and hygiene cycles. * Systems Integration & Automation: Maintain data quality across RE NXT and connected tools (ex. HubSpot/RedArc, finance file exchanges). * Pipeline Enablement: Qualification metrics, prospect tracking, and moves management support. * Raffle Data Management: gift imports, segmentation, and other duties as assigned. * Training & User Support: onboarding, how-to-guides, CRM training, and troubleshooting for database users. Roles & Responsibilities * Collaborate with the Vice President of Resource Development and Chief Finance Officer on annual revenue and expense budget development and provide reporting and recommendations as needed. * Build dashboards and BI-powered reports to analyze revenue trends, donor retention, LYBUNT/SYBUNT activity, mid-level giving movement, sustainer performance, and related fundraising metrics. * Produce segmented reports and lists for campaigns, newsletters, events, and targeted outreach. * Deliver donor insights to that support upgrade strategies and mid-level/major gift collaboration. * Partner with Director of Donor Engagement on audience segmentation, testing strategy, and data-driven improvements. * Serve as organization's RE NXT expert, managing system configuration, controls, security permissions, and integrations. * Oversee constituent records management, including volunteer and raffle participant imports and other large-scale upload processes. * Maintain and update database SOPs, business rules and definitions, coding standards, and audit documentation. * Lead ongoing data hygiene cycles including duplicate resolution, address updates, coding audits, and attribute standardization. * Champion accuracy, data stewardship, teamwork, and collaborative problem-solving across fundraising teams. * Ensure accurate and timely donation entry (cash, checks, credit card, online, recurring, ACH) by providing oversight and guidance to the Development Assistant and Billing Coordinator. * Monitor and verify the accuracy of gift processing, including deposit documentation, batch approvals, and financial compliance * Serve as primary liaison with Finance for reconciliation, month-end and year-end close, and audit requests. * Identify opportunities to automate processes and improve efficiency across RE NXT, HubSpot/RedArc workflows, and financial systems. * Coordinate with Marketing & Director of Donor Engagement on accurate email segmentation, list syncing, and CRM-to-HubSpot workflow quality. * Monitor prospect activity across all fundraising portfolios; ensure accurate tracking of qualification progress and donor movement through the pipeline. * Manage raffle data needs including gift imports, supporting revenue documentation, segmentation, and other duties as assigned. * Provide CRM training and troubleshooting support for all database users.