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# IT Support Specialist

- **Company:** TEKSYSTEMS INC.
- **Location:** Lisle, IL, United States
- **Experience:** Experienced
- **Salary:** $43,680.0 - $62,400.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Windows, Macintosh Computers, Collaborative Software, Desktop Computing, Issue Tracking Systems, Networking Basics, Peripherals, Information Technology, Laptops
- **Published:** October 10, 2026
- **Apply:** https://dejobs.org/x/x/8F542F5386484556AAC4E8AE02A8A25E/job/

## About the Role

* 2+ years of help desk or desktop support experience
 * Experience supporting Windows, Mac, Microsoft 365, PCs, printers, and end users
 * Basic networking and AV/conference room support, * 2+ years of desktop support, help desk, or technical support experience.
 * Experience with Windows, Mac, Microsoft 365, and hardware troubleshooting.
 * Understanding of networking fundamentals.
 * Strong customer service and communication skills.
 * Experience with ticketing systems and endpoint support tools preferred.

## Description

* Provide Tier 1/Tier 2 desktop and help desk support.
 * Support Windows, Mac, Microsoft 365, and end-user devices.
 * Configure, deploy, and troubleshoot desktops, laptops, printers, and peripherals.
 * Assist with onboarding, offboarding, and device provisioning.
 * Support meeting room technology, AV equipment, and collaboration tools.
 * Troubleshoot basic networking and connectivity issues.
 * Manage and resolve tickets through an IT service management platform.
 * Maintain documentation and assist with ongoing IT projects.