> Markdown version of [/jobs/ext/3667513-it-service-systems-manager](https://www.wearedevelopers.com/jobs/ext/3667513-it-service-systems-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Service & Systems Manager - **Company:** Intec Select Limited - **Location:** Maidstone, UK - **Salary:** £50,395.0 - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Microsoft Azure, Microsoft Online Services, Cloud Computing, Information Technology Operations, Microsoft Office, Azure Active Directory, Microsoft SharePoint, User Environment Management, Microsoft InTune, Information Technology, Casper Suite - **Published:** October 10, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5920470644 ## About the Role * Experience in IT Service Delivery, IT Operations, IT Systems, or a similar role * Strong stakeholder and supplier management experience * Experience managing or working with third-party IT service providers * Good understanding of IT service management and operational processes * Strong technical understanding of end-user computing and Microsoft 365 * Experience with Intune and/or Jamf * Experience supporting Windows and Mac environments * Good understanding of Entra ID / Azure AD, Exchange Online, and SharePoint Online * Experience managing users, devices, and joiner/mover/leaver processes * Experience supporting IT projects and technology rollouts * Strong problem-solving and communication skills * Ability to work closely with senior stakeholders and technical teams * CrowdStrike experience is desirable * Experience with meeting room / AV technology is desirable ## Description * Take ownership of the day-to-day delivery of IT services across our organisation * Act as a key point of contact for users, stakeholders, and external IT service providers * Manage and maintain effective relationships with third-party IT suppliers * Oversee IT support, service requests, incidents, and escalations * Help establish and improve IT service management processes * Manage joiners, movers, and leavers and ensure a smooth user experience * Support the delivery of IT projects, technology rollouts, and service improvements * Work closely with our Head of IT to develop our IT operating model * Ensure our IT systems, devices, and services are maintained and supported effectively * Provide technical oversight across end-user devices and Microsoft 365 services * Support the management of Windows and Mac environments * Help identify opportunities to improve IT services, processes, and automation * Support meeting room and collaboration technology * Act as a technical point of contact when working with external suppliers * Ensure appropriate IT documentation, processes, and user guidance are maintained Technologies: * Azure * Support * Microsoft 365 * SharePoint * Windows * Office 365 * Cloud, We are a growing UK organisation developing our IT function to support an expanding team. We are seeking a hands-on IT Service & Systems Manager to work closely with our Head of IT and help build and develop our IT environment. This is a full-time, 6-9 month contract based in London, with travel to our Cambridge site approximately twice per month. The rate is up to £425 per day, inside IR35, with an ASAP start. The role combines service delivery, stakeholder and supplier management, and technical oversight.