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# Adult IOP PHP Case Therapist

- **Company:** Northwestern Medicine
- **Location:** Sycamore, IL, United States
- **Experience:** Experienced
- **Salary:** $57,096.0 - $77,085.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, PHP (Programming Language), Electronic Medical Records
- **Published:** October 10, 2026
- **Apply:** https://jobs.smartrecruiters.com/NorthwesternMedicine/744000154774242-adult-iop-php-case-therapist?oga=true

## About the Role

* Master's degree in social work, Psychology, Counselling, or related field

Licensure:

 * Licensed Professional Counsellor (LPC), Licensed Social Worker (LSW) within twelve months of hire

Experience:

 * Two years post graduate experience

 * Experience working with substance abuse and mental health populations

Preferred:

 * Two to five years' experience and training in assessment, individual, family, and group counselling
 * Three to five years in intensive treatment setting and /or mental health setting
 * Certified Alcohol and Drug Counsellor (CADC)
 * Licensed Social Worker (LSW), or Licensed Professional Counsellor (LPC), or Licensed Clinical Professional Counsellor (LCPC), or Licensed Clinical Social Worker (LCSW), or Certified Alcohol and Drug Counsellor

## Description

The Case Therapist I reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards., * Demonstrates NM values (Patients First, Integrity, Teamwork and Excellence) in daily work and interactions.

 * Presents a friendly, approachable, professional demeanor and appearance.
 * Provides accurate information and timely updates to patients and customers.
 * Addresses questions and concerns promptly, or identifies appropriate person and resources to do so.
 * Provides directions or help to patients and customers with finding their way.
 * Uses effective service recovery skills to solve problems or service breakdowns when they occur.
 * Demonstrates teamwork by helping co-workers within and across departments.
 * Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others.
 * Uses organizational and unit/department resources efficiently.
 * Manages work schedule efficiently, completing tasks and assignments on time.
 * Contributes to opportunities and processes for continuous improvement.
 * Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
 * Conducts telephone screenings for information/inquiry calls may be conducted with wireless phones, and appointments may be scheduled in Microsoft Word or scheduling software.
 * Must be able to complete these tasks to facilitate patient access to treatment.
 * Documents in patient medical record via Microsoft Word or other automated medical records software in an accurate and timely fashion.
 * Retrieves patient information in hospital medical records application to improve knowledge of case and facilitate patient moving through continuum of care.
 * Facilities individual and group counseling effectively, and provides family counseling as assigned in a fashion that assists the family system in working toward resolution of dysfunction.
 * Understands and communicates clearly, concisely, and in a motivational fashion, the information pertaining to self help groups which, assist patient in making a transition to such groups for on-going support and problem solving.
 * Understands DSM diagnosis and through clinical contact with the patient and input from the treatment team develops therapeutic interventions which assist patient with addressing diagnosis.
 * Establishes rapport with patient and patient's support system through a variety of techniques that encourage trust, disclosure, and behavioral changes on the part of the patient and family to assist with recovery., Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.