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# UX Designer

- **Company:** Vector Solutions
- **Location:** Tampa, FL, United States
- **Experience:** Experienced
- **Salary:** $100,000.0 - $120,000.0
- **Contract:** Permanent contract
- **Skills:** HTML, JavaScript (Programming Language), Adobe InDesign, Artificial Intelligence, Cascading Style Sheets (CSS), Software as a Service, Computer Programming, Human-Computer Interaction, Software Tools, Claude Code, AI Coding Agents, Figma, Heap (Data Structure)
- **Published:** October 10, 2026
- **Apply:** https://diversityjobs.com/career/18602075/Ux-Designer-Florida-Tampa

## About the Role

* 3+ years designing digital products, ideally in enterprise or SaaS
 * Hands-on UX research experience: you've planned studies, run interviews or usability tests yourself, and turned what you learned into product decisions
 * A portfolio and/or case studies that show your process, including how research shaped your design decisions
 * Deep curiosity about people and their work. You can join a customer call cold, build rapport quickly, and ask open, non-leading questions.
 * Comfort with ambiguity. You can frame a fuzzy problem, decide what to learn first, and move forward.
 * Clear communication and storytelling with customers, stakeholders, and technical partners
 * Interest in AI-assisted design and a willingness to learn to prototype in code. Prior coding experience isn't required.
 * Experience working in agile product teams
 * Experience with research tools such as Dovetail, UserBrain, User Interviews, or Respondent
 * Familiarity with accessibility principles and designing for scale
 * Bachelor's degree in Design, HCI, Human Factors, Psychology, Anthropology, or a related field, or equivalent experience

Nice to have

 * Experience prototyping with Claude Code or other AI coding tools, or basic HTML, CSS, or JavaScript
 * Experience with product analytics tools such as Heap
 * Figma proficiency
 * Experience in public safety, e-learning, or compliance-driven industries

## Description

You'll be the lead designer for three products in our public sector portfolio. Together they serve firefighters, EMS crews, law enforcement officers, and the people who lead them.

 * Target Solutions: our flagship training and compliance platform for public safety agencies
 * Check It: digital checklists and inventory tracking that crews use to keep apparatus and equipment ready
 * Guardian Tracking: documentation and early-intervention tools that help leaders support and develop their people

These are complex, workflow-heavy products used in high-stakes jobs. Getting them right takes time with the people who use them every day.

What You'll Do:

Research and discovery (the biggest part of the job)

 * Join customer calls, site conversations, and discovery sessions. Ask good questions, follow up on unexpected answers, and dig for the real problem behind a feature request.
 * Partner with our UX researcher on interviews, usability tests, surveys, and concept validation, and grow into planning and leading your own studies over time.
 * Synthesize what you hear into clear insights, then share them so product managers and engineers can act on them.
 * Use product analytics and support data alongside interviews to see where users struggle.

Design and prototyping

 * Turn research into design solutions, from problem framing through validated, build-ready designs.
 * Build interactive prototypes in code with AI tools like Claude Code, and put them in front of users early and often.
 * Use and contribute to our shared design system and UX patterns so our public sector products feel consistent.

Collaboration

 * Work closely with product managers, product owners, and engineers in an agile environment. Help shape what gets built, not just how it looks.
 * Explain your design rationale and research findings clearly to stakeholders and partners.
 * Take part in team critiques and research share-outs, and help shape how our team works.