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# Systems Engineer Linux Administration and Customer Support

- **Company:** CareerCircle
- **Location:** Louisville, KY, United States
- **Salary:** $62,400.0 - $74,880.0
- **Contract:** Permanent contract
- **Skills:** Testing (Software), Systems Engineering, C++ (Programming Language), Software Documentation, Software Quality, Computer Engineering, Linux, Issue Tracking Systems, Python (Programming Language), Linux System Administration, Topdesk, Information Technology
- **Published:** October 10, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/ky/louisville/6cf1e01e-72c1-46ce-a23f-ff320d935e4a

## About the Role

Linux
Teamwork
Usability
Visionary
Operations
Innovation
Communication
Asphalt Plants
Problem Solving
Control Systems
Customer Service
Computer Science
Customer Support
Software Testing
Technical Issues
Help Desk Support
Systems Engineering
Time Off Management
Software Engineering
Computer Engineering
Linux Administration
System Administration
Software Documentation
Engineering Design Process
C++ (Programming Language)
Software Quality (SQA/SQC)
Verbal Communication Skills
Troubleshooting (Problem Solving), * Proven experience with Linux system administration, including configuration, maintenance, and troubleshooting.

 * Hands-on experience working in Linux environments for production or missioncritical systems.
 * Practical experience with C++ in the context of software testing or validation.
 * Experience in customer or IT help desk support, including direct interaction with end users.
 * Ability to act as an effective liaison between customers and internal engineering teams, clearly representing customer needs.
 * Strong problemsolving skills and the ability to diagnose and resolve technical issues in a structured manner.
 * Solid written and verbal communication skills for customer interaction and documentation.
 * Bachelors degree in Computer Science, Computer Engineering, or a closely related field., * Experience with software documentation, including writing or maintaining technical documents and user-facing materials.
 * Familiarity with help desk software or ticketing systems for tracking and managing support requests.
 * Understanding of control systems or industrial environments, particularly in process or manufacturing settings.
 * Ability to work both independently and collaboratively within a small engineering team.
 * Interest in contributing to technology that supports largescale infrastructure and industrial applications.
 * Strong customer service mindset and the ability to remain calm and professional when handling complex or urgent issues., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Linux
Teamwork
Usability
Visionary
Operations
Innovation
Communication
Asphalt Plants
Problem Solving
Control Systems
Customer Service
Computer Science
Customer Support
Software Testing
Technical Issues
Help Desk Support
Systems Engineering
Time Off Management
Software Engineering
Computer Engineering
Linux Administration
System Administration
Software Documentation
Engineering Design Process
C++ (Programming Language)
Software Quality (SQA/SQC)
Verbal Communication Skills
Troubleshooting (Problem Solving)
+0

Google IT Automation with Python

## Description

Job Title: Systems Engineer Linux Administration and Customer Support - Must be a citizen to be eligble for this role., This role combines Linux systems engineering, hands-on customer support, and C++ software testing to ensure a highreliability control system performs effectively in realworld environments. You will serve as the voice of the client when customers experience issues, troubleshoot and administer Linux-based systems, and contribute to software quality through testing and documentation. This position offers the opportunity to work on an innovative control system that has the potential to transform operations across asphalt plants and support critical infrastructure projects., * Serve as the primary technical point of contact and the voice of the client when customers experience issues with the control system.

 * Provide responsive customer support, including troubleshooting, incident resolution, and clear communication of status and next steps.
 * Perform Linux systems administration tasks, including configuration, monitoring, maintenance, and basic troubleshooting of Linux environments.
 * Support the stability and performance of Linux-based control systems used in asphalt plant operations.
 * Assist with C++ software testing when not actively supporting customers, executing test cases and reporting results to the engineering team.
 * Contribute to software documentation to ensure clear, accurate, and uptodate information for internal teams and customers.
 * Collaborate closely with software engineers and other team members to identify, analyze, and resolve system and application issues.
 * Use help desk software and related tools to log, track, and manage customer support requests and resolutions.
 * Provide feedback from customer interactions to the engineering team to help improve system functionality, usability, and reliability.
 * Follow established procedures and best practices for system administration, testing, and customer support while suggesting improvements where appropriate.