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# IT INFO SYS AND INFR ENG III - Disaster Recovery Team

- **Company:** State of Idaho
- **Location:** Boise, ID, United States
- **Experience:** Experienced
- **Salary:** $75,213.0 - $79,914.0
- **Contract:** Permanent contract
- **Skills:** Adobe InDesign, Application Integration Architecture, Backup Devices, Disaster Recovery, Hyper-V, Storage Area Network (SAN), Network Troubleshooting, Windows PowerShell, Server Virtualization, Software Engineering, Information Technology, Deployment Automation, Patch Management, Vmware
- **Published:** October 10, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d967189c579f55d7

## About the Role

The selected individual must possess an in-depth knowledge of a wide range of advanced server virtualization and storage (SAN) technologies and management practices in order to maintain 24/7/365 business operations., * Considerable knowledge of current information technology trends and capabilities.
Typically gained by a bachelor's degree directly related to information technology OR at least four years of work experience in information technology. Education and experience must be within the last five years.

 * Experience planning, installing, maintaining , troubleshooting network, server, or storage systems.
Typically met by at least four years of full-time work experience where planning, installing, maintaining , and troubleshooting network, server or storage systems was part of the primary job responsibilities.

 * Resolving network or server problems.
Typically met by at least four years of full-time work experience (within the last five years) where resolving network or server problems was part of the primary responsibilities.

 * Working with end users to develop and implement information technology solutions for user computing needs in a business environment.
Typically gained by at least four years of full-time work experience where interviewing and consulting with clients/users to develop and implement solutions to meet computing requirements in a business environment was part of the primary responsibilities.

 * Experience as a technical lead implementing or supporting network, server, or storage systems.
Typically gained by at least four years of full-time job experience where work as a technical lead implementing or supporting network, server or storage systems was part of the primary job responsibilities.

Preferred Qualifications:

 * Advanced knowledge and experience m anaging, troubleshooting and maintaining a highly virtualized , VM ware/Hyper-V, envi ronment

 * Advanced knowledge and experience managing, installing and troubleshooting an enterprise class Storage Area Network ( SAN )

 * Experience managing data backup and recovery systems across remote sites

 * Experience with Microsoft Powershell

 * Experience with setup l configuration and administration of patch management and automated inventory management tool s

 * Experience developing and maintaining infrastructure documentation with a minimum of 2 years' experience with Microsoft Visios

 * Some teams require on -call 24/7 shift rotation schedules

 * Ability to work as part of a teams

 * Strong organization and communication skills

 * Ability to work under stressful conditions and work to tight timeliness

 * Excellent interpersonal skills with both customers and team members are required

 * Travel throughout the State is occasionally required

## Description

+ Provides hands-on systems administration and management of advanced enterprise class server and storage infrastructure in support of a diverse customer base on a 24/7/365 basis;
 + Provides direct customer support for problem resolution and escalation;
 + Conducts complete diagnosis of most technology problems, factoring in an understanding of the technical architecture;
 + Participates in design, and contributes to technical insights and ideas;
 + Anticipates implementation obstacles and develops plans to address them;
 + Analyzes cross-technology and cross-platform issues;
 + Provides input into the technology plan for the organization and ensures that plans are integrated effectively with other aspects of the technical infrastructure;
 + May provide consulting services to project teams on areas of expertise;
 + Some positions will be members of the project delivery team and collaborate with customers, vendors, and cross teams to implement enterprise solutions;
 + Supports multiple projects concurrently, including new projects or projects related to current processes;
 + Coordinates the hands-on work needed to achieve project objectives in the field;
 + Set up meetings, present information, order supplies and equipment;
 + Anticipate potential project risks and reports to the project manager;
 + Ensures the project is complying with policies, standards, and guidelines;
 + Technical writing to develop user manuals and IT support documentation;
 + Designs and implements test and release to production plans.
 + Some positions will be members of the application development team supporting and creating application integration and deployment tools.