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# Senior Manager, IT Infrastructure

- **Company:** Integer Holdings Corporation
- **Location:** Plano, TX, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Cloud Computing, Collaborative Software, Cyber Security, Enterprise Architecture Framework, IT Management, IT Architecture, Technical Debt, Information Technology
- **Published:** October 10, 2026
- **Apply:** https://integer.wd1.myworkdayjobs.com/External/job/Plano-TX/Senior-Manager--IT-Infrastructure_R34814

## About the Role

* Minimum Education: Bachelor's degree in Information Technology or related discipline, or with equivalent work experience.
 * Minimum Experience:
 * 10+ years of IT-related experience in enterprise infrastructure environments
 * 5+ years of demonstrated people-leadership experience, including leading technical teams and managing performance, priorities, and development
 * 5+ years of experience in infrastructure architecture, engineering, or operations roles
 * Experience working in customer service or technical service organizations preferred, * Strong operational and execution leadership
 * Deep technical knowledge across:
 * Networking
 * Server and cloud infrastructureM365 / collaboration platforms
 * Endpoint and device management
 * Working knowledge of ITSM (Incident, Problem, Change)
 * Ability to lead cross-domain architecture discussions
 * Vendor and MSP oversight experience, * Experience operating architecture review processes
 * Exposure to enterprise architecture frameworks
 * Experience in regulated or manufacturing environments

## Description

* Adheres to Integer's Values and all safety, environmental, security and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, U.S. Food and Drug Administration (FDA) regulations, company policies and operating procedures, and other regulatory requirements.
 * Infrastructure Strategy & Technology Evolution
 + Contribute to definition and execution of infrastructure strategies and platform roadmaps
 + Identify emerging infrastructure and cloud technologies with potential applicability at Integer
 + Evaluate new platform capabilities, tools, and services, providing recommendations on fitness, risk, and value
 + Partner with the Head of Infrastructure on long-term platform direction, investment priorities, and modernization initiatives
 + Balance innovation and stability, ensuring new technologies are introduced responsibly
 * Platform Engineering & People Leadership
 + Provide direct people leadership to infrastructure engineering teams across:
o Network
o Server / cloud
o M365 collaboration
o Endpoint platforms

 + Set clear expectations, goals, and performance standards for team members
 + Coach and develop team members to increase technical depth, ownership, and operational maturity
 + Build a culture of accountability, collaboration, and continuous improvement
 + Lead staffing, workload prioritization, and skill development for infrastructure teams
 * Infrastructure Operations & Execution
 + Own day-to-day infrastructure reliability, availability, and performance
 + Lead operational response for infrastructure incidents and escalations
 + Ensure consistent execution of incidents, problem, and change processes for infrastructure platforms
 + Manage infrastructure vendor and managed service provider relationships
 * Architecture Review Board (ARB) Ownership
 + Chair and own the Infrastructure Architecture Review Board (ARB)
 + Ensure architecture decisions consider:
o Current operational impact
o Alignment with future-state strategy
o Security and resiliency requirements

 + Use ARB outcomes to inform platform roadmaps and technical investment recommendations
 + Escalate significant architectural or technology risks with options and recommendations
 * Architecture Alignment & Standards Execution
 + Execute against enterprise infrastructure architecture and technology standards
 + Partner with Infrastructure Architects to:
o Validate design intent
o Preventing architectural drift
o Surface technical risk and debt

 + Enforce standard implementation patterns through engineering teams
 * Integration & Continuous Improvement
 + Integrate acquisition resources and technologies into standard infrastructure platforms
 + Drive lifecycle management, modernization, and technical debt reduction
 + Establish and track KPIs for infrastructure health and ARB effectiveness
 + Improve operational maturity and delivery discipline over time
 * Collaboration & Communication
 + Partner with:
o Service Delivery on infrastructure dependencies impacting users and sites
o Cybersecurity on secure design, controls, and compliance needs
o IT leadership on platform roadmaps and investment decisions

 + Communicate infrastructure risks, outages, and delivery status clearly and proactively
 * Performs other duties as required.