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# 1st / 2nd Level IT-Support

- **Company:** DIS AG
- **Location:** Konstanz, Germany (Remote available)
- **Contract:** Permanent contract
- **Skills:** Active Directory, Identity and Access Management, Issue Tracking Systems, Information Technology
- **Published:** June 3, 2026
- **Apply:** https://de.indeed.com/viewjob?jk=724b4506c5ef7dac

## About the Role

+ Erfolgreich abgeschlossene Ausbildung, Studium oder Umschulung im IT-Bereich
 + Erste Erfahrungen im 1st & 2nd Level IT-Support
 + Kenntnisse im Bereich der Benutzer- & Rechteverwaltung mittels Active Directory und Ticketsystemen von Vorteil
 + Fließende Deutsch- und gute Englischsprachkenntnisse in Wort und Schrift
 + Gutes Gefühl für schnelle und effektive Priorisierung von Kundenanfragen
 + Teamfähigkeit und Eigeninitiative

## Description

Pulled from the full job description

 * Pension plan
 * Work from home
 * Jobticket, + Du bist die primäre Kontaktperson für sämtliche Supportanfragen via Ticketsystem, E-Mail oder Telefon
 + Identifizierung und Behebung von Fehlern in Hardware und Software
 + Desktop- und Identitätsmanagement (Benutzer- & Rechteverwaltung)
 + Enge Zusammenarbeit mit verschiedenen IT-Abteilungen
 + Mitarbeit an IT-Projekten


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