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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Lead Broadcast Infrastructure Technician - **Company:** SiriusXM Radio - **Location:** Washington, DC, United States - **Experience:** Expert - **Salary:** $89,000.0 - $123,050.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, AutoCAD, Adobe Creative Cloud, Apple IOS, Encodings, Computer Networks, Data Centers, Firmware, Linux Servers, Microsoft Office, Microsoft Visio, Data Streaming, Wireshark, VMware Infrastructure, Network Routers, Scripting, Firewalls (Computer Science), Information Technology, SolarWinds (Software), Hardware Infrastructure, 3-tier Architectures, Splunk, Servicenow - **Published:** October 10, 2026 - **Apply:** https://diversityjobs.com/career/18606737/Lead-Broadcast-Infrastructure-Technician-D-C-Washington ## About the Role * Minimum 3 years of hands-on & remote technical experience in broadcast or media content creation facility * Minimum 0-2 years of leading technical projects and supervising technicians * Proficiency in a wide range of broadcasting or IT equipment and systems * Moderate decision-making authority, may make recommendations and implement solutions * College degree in a technical discipline or equivalent military or industry experience * Knowledge of standard MS office suite, Visio and AutoCad * Willingness to take initiative and to follow through on projects * Strong communication and organizational skills * Work independently and in a team environment * Project professionalism in all forms of communication * Ability to multi-task and shift priorities * Must be able to lift and carry up to 50 lbs and be comfortable on a ladder * Must be able to work on-site and all shifts required in a 24x7x365 broadcast and production facility (i.e., days, nights, weekends, holidays) * Must have legal right to work in the U.S Technical Experience * Extensive IT experience in the provisioning, supporting, and maintaining of endpoint and server hardware and software * Problem-solving and diagnosis of endpoint issues for users that are both remote and local. * Incident ticketing and management using ServiceNow (or similar) * Configuration and support of Windows and Linux server operating systems * Virtual infrastructure/computing support at the direction of Tier 3 staff * Advanced troubleshooting and problem-solving experience within a data center environment * In depth knowledge of Windows and Apple OS, including MS Office, Office 365, and Adobe Creative Cloud products * Understanding and troubleshooting of data network routers, switches, firewalls, and circuits using Splunk, ELK, Solarwinds, Wireshark or similar tools * CLI management and scripting experience a plus * Installation, configuration, and support of varied broadcast/production software * Digital and IP-based audio/video routing, playout and recording systems * Installation and deployment of systems, networks, and structured cabling within a broadcast facility * Demonstrated experience with broadcast consoles and related studio equipment * Familiarity with satellite downlink operations and hardware support * Ability to diagnose, detect and isolate equipment faults by equipment log review and analysis of signal flow documentation * Ability to read and create schematics and data flow documents (AutoCAD/Visio) * Knowledge of configuration of Telos, LAWO, Evertz, and other media encoding devices is a plus * This position requires the use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). As required by ITAR, to perform this position you must be a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee. * Must have legal right to work in the U.S. ## Description As Broadcast Infrastructure Technician at SiriusXM, you are in a front-facing role where you provide first line technical support for SiriusXM's Broadcast and IT Systems, Studio personnel and Remote Users. You will be a key player contributing to our 100% On-Air uptime goal by utilizing your troubleshooting skills, knowledge, and experience to support the Broadcast facility and studios of the Sirius XM Project work is an important aspect of the role, helping to improve workflows and increase our level of technology. You will be an active contributor and implementer of Sirius XM Broadcast Projects and will be expected to lead projects and resolve complex issues. What you'll do: This is a shift work position in a 24/7 facility. During your shift you will review systems operations logs, install software and firmware updates to a range of broadcast specific hardware and IT based workstations and servers- both physical and virtual. You will assist and troubleshoot technical issues for both in-house and remote studio users. You will address networking issues that are local or across sites. Using your troubleshooting abilities, you will isolate and resolve the issues or escalate to subject Matter Experts (SMEs) via escalation procedures. In addition to troubleshooting, you will ticket issues and communicate status to management and affected teams.