> Markdown version of [/jobs/ext/3674140-servicenow-enterprise-architect](https://www.wearedevelopers.com/jobs/ext/3674140-servicenow-enterprise-architect). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# ServiceNow Enterprise Architect

- **Company:** OpenKyber LLC
- **Location:** Atlanta, GA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Application Configuration Access Protocols, Application Integration Architecture, Computing Platforms, Configuration Management Databases, Configuration Management, Data Integrity, Technical Debt, HR Software, Data Management, Api Design, Servicenow
- **Published:** October 10, 2026
- **Apply:** https://www.careerjet.com/jobad/us45f9733e645b49965f54000ae3e4574c

## About the Role

* 5+ years of experience in platform architecture, with strong expertise designing and supporting ServiceNow-based solutions.
 * Demonstrated success establishing architecture standards, governance models, and roadmap strategies for enterprise ServiceNow environments.
 * Strong hands-on knowledge of CMDB architecture, administration, data quality controls, and configuration management best practices.
 * Experience designing API-based and enterprise integrations, including scalable connectivity patterns for complex application landscapes.
 * Solid understanding of workflow automation, orchestration, and intelligent routing within an ITSM platform environment.
 * Proven ability to balance out-of-the-box platform capabilities with thoughtful customization to support maintainability and performance.
 * Experience with ServiceNow development, implementation, and application configuration, including documentation and technical oversight.
 * Preferred exposure to asset management, AI capabilities such as Now Assist, HR system integrations, or enterprise platform buildouts.

## Description

Description We are looking for an experienced ServiceNow Architect to provide strategic direction and technical leadership for a growing ServiceNow environment in Wisconsin. This contract-to-permanent opportunity is suited for a consultative individual who can align platform architecture with business goals while guiding scalable design, governance, and modernization efforts. The role combines long-range planning with practical collaboration across technical teams, stakeholders, and delivery partners to improve platform performance, data integrity, and process efficiency. Responsibilities:

 * Shape the long-term architectural vision for the ServiceNow platform, ensuring the environment remains scalable, well-governed, and aligned with enterprise priorities.
 * Lead initiatives that strengthen CMDB maturity, improve data stewardship practices, and enhance the quality and reliability of operational reporting.
 * Oversee integration architecture across ServiceNow and connected enterprise systems, including HR applications, asset repositories, and other business platforms.
 * Define technical standards and solution design principles that promote consistent development practices and responsible platform governance.
 * Advance workflow automation and routing capabilities to streamline service processes and create a more efficient user experience.
 * Work closely with engineering and delivery teams to sequence enhancements, reduce technical debt, and improve overall platform health.
 * Provide architectural guidance for asset management capabilities, including server lifecycle tracking and broader enterprise asset integration planning.
 * Assess emerging platform features such as AI-driven capabilities and automation tools, recommending solutions that improve operational effectiveness.
 * Participate in Agile delivery activities by helping refine priorities, reviewing backlog items, and supporting execution across active sprints.
 * Offer strategic insight on service operations, operational readiness, and visibility improvements enabled through the platform.