> Markdown version of [/jobs/ext/3674910-genai-and-mlops-platform-user-support](https://www.wearedevelopers.com/jobs/ext/3674910-genai-and-mlops-platform-user-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # GenAI and MLOps Platform User Support - **Company:** Lockheed Martin - **Location:** Littleton, CO, United States - **Salary:** $101,400.0 - $188,200.0 - **Contract:** Permanent contract - **Skills:** Java (Programming Language), Artificial Intelligence, Systems Engineering, Bash Shell, C++ (Programming Language), Cloud Engineering, Computer Programming, Software Debugging, Python (Programming Language), Machine Learning, Tensorflow, Pytorch, Retrieval-Augmented Generation, Large Language Models, Agentic-AI, Kubernetes, Information Technology, Machine Learning Operations, Devsecops, Golang, Programming Languages - **Published:** October 10, 2026 - **Apply:** https://www.techcareers.com/job.asp?id=3430764183&tx=JL2923FFG&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role * Bachelor's Degree in Engineering, Computer Science, or other related discipline * Experience with Python, R, or similar programming languages * Experience troubleshooting technical issues for users or internal engineering platforms * Experience writing technical docs, tutorials, or enablement content and explaining AI/ML concepts to mixed-experience audiences * Experience working cross-functionally with product/platform teams Desired Skills * Experience building AI Agents and/or training and deploying ML models * Knowledge of GenAI fundamentals (LLMs, RAG, Agents) and ML Frameworks (PyTorch, TensorFlow, Sci-kit) * Ability to work with continuously and rapidly changing priorities and technologies * Compassion, empathy, and strong people skills * Experience using commercial GenAI or MLOps platforms * Demonstrated application of AI to business or mission applications * Personal practices for staying in tune with a rapidly evolving technology field * Experience with Programming and Scripting, such as C++, Java, Python, Go, Bash * Experience with DevSecOps, Cloud Native software development practices, and Kubernetes * Proven experience collaborating with virtual teams * Strong oral and written communication skills, and ability to collaborate with cross-functional partners * Creative and resourceful when it comes to problem-solving * A curious and can-do attitude. You are not afraid to try, learn, and improve * Self-motivated, self-directed, and the ability to thrive in a fast-paced environment in an industry that constantly changes * Empathy for teammates/users and a desire to make their work frictionless and more efficient * Passion for building things that are useful ## Description * Support users at all levels of experience as they learn about AI and adopt the AI Factory platforms * Perform debugging and root cause analysis of reported bugs and outages * Curate and improve product documentation and best-practice examples * Manage platform administrative processes * Manage announcements and communications to users for platform outages and new features. * Beta-test new product features and partner with the Platform Development team to design features aligned to user behaviors and desires * Continuously learn and adapt new AI technologies into our own workflows to accelerate processes and develop content * Partner with the AI Training Team to demonstrate new product features to early-adopter audiences and curate AI-upskilling materials for the corporation This job is for you if you... * enjoy working with a large and diverse group of people and find teaching and upskilling others rewarding * thrive in a developing technology environment and can work with an expected level of uncertainty * can apply systems engineering, root cause analysis, and engineering first principles to a wide variety of problems * are passionate about how AI can be used creatively and responsibly to change the world * desire a work environment where you are continuously experimenting and learning; where no two days are the same