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# System Operator

- **Company:** Intralot, Inc.
- **Location:** Baton Rouge, LA, United States
- **Salary:** $38,480.0
- **Contract:** Permanent contract
- **Skills:** 4G (Telecommunication), Software Applications, Data Transmissions, Data Integrity, Digital Subscriber Line (DSL), Microsoft Office, Information Technology
- **Published:** October 10, 2026
- **Apply:** https://diversityjobs.com/career/18602480/System-Operator-Louisiana-Baton-Rouge

## About the Role

High school diploma; and one (1) year related experience, Bachelor's degree in Computer Science, IT, or similar field preferred; or equivalent combination of training and experience.

Knowledge, Skills and Abilities

Willingness to learn new methodologies and software applications
Knowledge of networking and data communications
Ability to troubleshoot utilizing documented procedures
Effective communication skills
PC and other peripherals troubleshooting skills
Proficiency with Microsoft Office suite
Knowledge of various operating systems

## Description

Provide technical support for systems, including the following:
Monitor and troubleshoot telecommunication devices (3G/4G, DSL, Satellite)
Verify data integrity across several systems
Assist with Quality Assurance testing of new Lottery terminal software
Generate system reports based on customer, management, or development requests
Operate proprietary Intralot, Inc. software applications
Monitor system hardware availability
Process customer requests such as new installs, removals, or change of ownerships
Work closely with Field Service Technicians by phone to install or troubleshoot equipment
Follow documented checklists and procedures for all daily work assignments
Assist Call Center Operators with answering incoming calls from stores that require assistance
Must be able to work nights and weekends in 12-hour shifts
Other miscellaneous duties may be assigned

Employment Eligibility Verification

Must possess valid documentation to establish identity and U.S. employment eligibility.
Security Requirements

Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement.