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# Engineer II- Corporate Applications

- **Company:** Microchip Technology Incorporated
- **Location:** Chandler, AZ, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Application Notes, Computer Programming, Computer Engineering, Software Debugging, Programming Tools, Embedded Software, Ethernet, Firmware, Hardware Design, LiveChat, Machine Learning, Network Protocols, Software Engineering, Computer Network Technologies, Solid Principles
- **Published:** October 10, 2026
- **Apply:** https://wd5.myworkdaysite.com/recruiting/microchiphr/External/job/AZ---Chandler/Engineer-II--Corporate-Applications_R4316-26

## About the Role

* Bachelor's degree in Electrical Engineering, Computer Engineering, or a related discipline; (Master's preferred).
 * 2.5-5 years of hands-on experience in embedded firmware, hardware design, or embedded systems development.
 * Strong programming skills in C and C++ for embedded applications.
 * Solid understanding of embedded hardware, firmware, and software design principles.
 * Proven ability to debug hardware using oscilloscopes, logic analyzers, and other electronic lab tools.
 * Excellent written and verbal communication skills, with the ability to explain complex technical concepts clearly.
 * Strong analytical and problem-solving skills with a customer-focused mindset.
 * Collaborative team player able to work effectively across global engineering, applications, and customer-facing teams.
 * Familiarity with AI and machine-learning technologies and their application to technical support or engineering workflows.
 * Experience with Microchip products, development tools, or networking protocols (preferred).
 * Experience with Ethernet, networking technologies, or connected embedded systems (preferred).

## Description

The Corporate Applications Engineer (CAE) will provide technical support to mass-market customers, via case tickets, phone, and live chat. This role focuses on troubleshooting and resolving client issues related to microcontrollers/ microprocessors, embedded firmware, software ecosystem, etc. They work individually and collaboratively with peers to address client's hardware and firmware/software challenges, contribute to team infrastructure, AI initiatives, deliver training and provide direct support to the global community.

 * Resolve customer issues through case tickets, live chat, and phone support.
 * Guide mass-market customers through embedded hardware, firmware, and software design challenges.
 * Apply familiarity with machine learning and AI frameworks to emerging support needs.
 * Analyze root causes and document clear, actionable technical findings.
 * Create example source code, knowledge-base articles, application notes, chatbot content, reports, and other technical resources.
 * Analyze electrical schematics.
 * Collaborate with product engineers, applications engineers, field support, peers, and sales teams to address case trends and improve customer outcomes.
 * Deliver product demonstrations, technical presentations, and training for customers and internal teams.
 * Stay current on industry standards, product roadmaps, and emerging technologies.