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# Application Analyst

- **Company:** Morgan Properties
- **Location:** Conshohocken, PA, United States
- **Experience:** Experienced
- **Salary:** $65,000.0 - $80,000.0
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Application Configuration Access Protocols, Business Software, Software as a Service, Information Systems, System Configuration, Data Validation, Issue Tracking Systems, Systems Analysis, Software Deployment, SQL Databases, Software Troubleshooting, Information Technology, Tools for Reporting
- **Published:** May 16, 2026
- **Apply:** https://www.juju.com/job/00000000fzt13c

## About the Role

+ Bachelor's degree in information systems, Computer Science, Business, or a related field preferred.

 + 2-4 years of experience in application support, systems analysis, or IT support roles.

 + Experience supporting enterprise or SaaS business applications.

 + Strong troubleshooting, analytical, and problem-solving skills.

 + Excellent written and verbal communication skills.

 + Experience working with ticketing systems and documenting technical issues.

Preferred Qualifications

 + Experience in property management, real estate, or multi-family residential environments.

 + Familiarity with property management platforms (e.g., Yardi, RealPage, or similar systems).

 + Basic understanding of SQL, reporting tools, or data analysis.

 + Experience working with vendors and third-party application providers.

 + Exposure to application implementations or system upgrades.

## Description

The Application Support Analyst is responsible for supporting, maintaining, and optimizing business-critical applications used across a multi-residential property management portfolio. This role serves as a key liaison between property operations, corporate teams, vendors, and IT, ensuring application reliability, issue resolution, and continuous improvement. The analyst provides day-to-day application support, troubleshooting, user assistance, documentation, and contributes to system enhancements that improve operational efficiency and resident experience.

Essential Duties

System Configuration & Enhancements

 + Assist with application configuration, upgrades, patches, and testing activities

 + Participate in system implementations, enhancements, and process improvement initiatives

 + Support reporting, data validation, and integration troubleshooting between systems

 + Help maintain data integrity across applications

Documentation & Continuous Improvement

 + Create and maintain application support documentation, SOPs, and knowledge base articles

 + Identify recurring issues and recommend process, system, or training improvements

 + Contribute to testing and validation of system changes prior to production deployment


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