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# IT Support Specialist

- **Company:** iVenture Solutions, Inc.
- **Location:** Jacksonville, FL, United States (Remote available)
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Server Applications, Client/Server Application Language (C/AL), Computer Networks, Data Migration, Common Desktop Environments, Desktop Computing, Microsoft Desktop Optimization Pack, Domain Name System (DNS), Microsoft Exchange Server, Local Area Networks, Network Troubleshooting, Citrix XenApp, Windows Servers, Network Monitoring, Tablet Computers, Information Technology, Network Support
- **Published:** October 11, 2026
- **Apply:** https://www.juju.com/job/16_2fd5dfdd44

## About the Role

* Bachelor's Degree, business related field preferred, or equivalent experience
 * 1+ year(s) supporting current windows server and desktop technologies, and client/server applications in a windows based network environment. Specifics include:
 * All current Microsoft Desktop Operating Systems
 * Microsoft Windows Server and Exchange server/enterprise mailing systems (latest OS)
 * Active Directory
 * Experience with XenApp/RDS or other VDI technologies preferred, but not required.
 * Microsoft Certified Professional Status (MCSE or MCITP) preferred
 * Flexibility to accommodate after-hours and weekend client and team member needs
 * Strong communication skills both verbal and written
 * Excellent customer service skills

Additional Information:

 * Valid driver's license and insurance with reliable transportation. This position will require infrequent local travel.
 * Smoking is prohibited at all client sites and iVenture offices

## Description

DescriptionIn this role you will and support, install, maintain, and support desktops (Mac and Windows), local networks, tablets and smartphones and common desktop applications. As an IT Systems Administrator, you will also install new PCs, migrate data, resolve issues escalated from the help desk, and resolve network issues at multiple sites., * Monitor Windows server and server application performance and resolve issues.

 * Support Microsoft Windows server technologies - latest operating systems, exchange, DNS and Active Directory
 * Monitor network performance and resolve issues such as internet bandwidth problems, ISP issues.
 * Produce, maintain and update technical documentation.
 * Typical Week: 20% Windows server support, 60% escalated desktop/app support, 10% network support, 5% training and 5% admin/meetings