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# Front Desk & Customer Service Coordinator

- **Company:** GBT Foods, Inc.
- **Location:** Woodridge, IL, United States
- **Salary:** $41,600.0 - $52,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office, Sage Accounting
- **Published:** October 11, 2026
- **Apply:** https://www.juju.com/job/12_46621b5d2

## About the Role

* Associate's or Bachelor's degree required
 * Minimum 1 year of order entry or administrative experience in a fast-paced environment
 * Strong attention to detail and accuracy in data entry
 * Clear and professional communication skills
 * Ability to multitask and manage competing priorities
 * Proficient in Microsoft Office (Excel, Outlook, Word)

Preferred Qualifications

 * Experience with ERP systems (e.g., Sage 100)
 * Background in wholesale, distribution, or logistics environment
 * Experience handling customer inquiries and order coordination, * Strong sense of accountability and follow-through
 * Ability to stay organized under workload pressure
 * Professional front desk presence and customer-focused mindset
 * Team player who can coordinate effectively with warehouse and sales

## Description

GBT foods is seeking a detail-oriented and reliable Front Desk & Customer Service Coordinator to support daily office operations and high-volume order processing.

This role is the first point of contact for visitors and customers and plays a critical role in ensuring accurate order entry, timely communication, and coordination with warehouse and sales teams., * Greet and assist visitors, customers, and vendors professionally

 * Manage incoming calls, emails, and inquiries with proper routing and follow-up
 * Process high-volume customer orders accurately and efficiently (ERP system: Sage 100)
 * Verify order details, pricing, and product availability before submission
 * Coordinate with warehouse and sales teams to ensure timely fulfillment
 * Monitor order status and proactively follow up on delays or discrepancies
 * Maintain accurate records of orders, communications, and documentation
 * Support general administrative tasks (filing, data entry, supply coordination)
 * Maintain a clean, organized, and professional front desk environment