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# Infrastructure Technician III

- **Company:** Black Box
- **Location:** Abilene, TX, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Cisco Routers, Data Centers, Networking Hardware, Routing, Tablet Computers, Bicsi, Ribbon (Software), Cisco
- **Published:** October 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=1c8c535f43f7aacb

## About the Role

If you're a highly skilled technician who thrives on solving complex challenges, mentoring others, and delivering excellence in high stakes environments like data centers, enterprises, and advanced facilities-this is where your experience becomes impact., * Deep knowledge of TIA/BICSI standards and ICT best practices

 * Fiber fusion splicing (including high strand ribbon fiber)
 * Fiber & copper termination and testing (Fluke DSX8000, OTDR, VFL)
 * Patch panel installation, rack and stack, and network device mounting
 * Reading/creating port maps and technical documentation
 * Ability to use laptops/tablets with digital work software
 * Understanding of switching, routing, and low voltage signal flow
 * Knowledge of Cisco router installation and configuration (preferred)

Soft Skills That Elevate You

 * Positive "can do" attitude and strong team leadership mindset
 * Punctual, professional, and reliable
 * Exceptional client facing communication skills
 * Strong collaboration and conflict resolution abilities
 * High attention to detail and pride in workmanship
 * Ability to work independently with minimal supervision

What You Bring

 * Associate degree or technical certification or equivalent work experience
 * 5+ years installing, maintaining, and troubleshooting low voltage cabling systems
 * Proven ability to install, terminate, test, and certify copper and fiber systems
 * Experience with major manufacturers (Panduit, CommScope, Corning, Leviton, etc.) preferred
 * Understanding of NEC, ANSI, TIA, EIA, and BICSI standards
 * Ability to read blueprints and construction drawings
 * Valid driver's license and clean driving record
 * BICSI Technician Certification highly desired
 * Proficient experience installing, terminating, and testing fiber (single-mode/multi-mode connections)
 * Proficiency with various testers - Fluke, OTDR, and VFL
 * Required experience splicing fiber

Supervisory Responsibility

 * Tech III is the first level of field leadership at Black Box.
 * Leads small teams, mentors junior techs, and ensures safe, quality focused execution.

Work Environment & Physical Demands

 * Primarily indoors, occasionally outdoors
 * Moderate noise typical of construction and data center settings
 * Regularly required to sit, kneel, stoop, climb, bend, reach, talk, hear
 * Frequently required to stand and walk for extended periods
 * Must be able to lift/move 50 lbs regularly and 25 lbs frequently
 * Must be able to work at heights and in tight/confined spaces
 * Reasonable accommodations available for qualified individuals

## Description

* Install, service, upgrade, and decommission complex structured cabling systems, including Cat5e/Cat6/Cat6A, fiber optic systems, and low voltage technologies.
 * Execute high skill work such as fusion splicing high strand ribbon fiber, terminating and testing copper and fiber, and performing advanced troubleshooting.
 * Install and remove infrastructure components including racks, cable trays, cabinets, pathways, and network devices.

Be the Subject Matter Expert Onsite

 * Apply deep knowledge of TIA/BICSI standards, building codes, and life safety requirements.
 * Conduct Fluke DSX8000 testing, OTDR testing, inspection, documentation, and remediation.
 * Install servers, rack and stack equipment, patch panels, bonding, firestopping, and cable channeling.
 * Troubleshoot and support network devices; experience with Cisco routers is a strong plus.

Lead Teams & Set the Standard

 * Act as the first level of field leadership: ensuring Safety First, followed by Quality, then Production.
 * Mentor and guide Technicians I & II, leading by example in workmanship, professionalism, and customer service.
 * Coordinate workflows with team members to keep projects on schedule and compliant with scope.

Deliver an Outstanding Client Experience

 * Serve as a customer facing technical professional with exceptional communication and service skills.
 * Provide clear updates on project status, technical challenges, and resolutions.
 * Support emergency service requests, ensuring timely response and SLA compliance.

Ensure World-class Documentation & Project Execution

 * Maintain accurate electronic and written documentation for time, materials, testing results, and work progress.
 * Request tools, supplies, and materials to ensure readiness and jobsite efficiency.
 * Participate in required meetings, training, and workshops to maintain expertise and certifications.