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# Salesforce Data & Operations Coordinator

- **Company:** American Association Of Advertising Agencies, Inc.
- **Location:** New York, NY, United States
- **Salary:** $70,000.0 - $80,000.0
- **Contract:** Internship / Graduate position
- **Skills:** Microsoft Excel, Databases, Customer Data Management, Data Cleansing, Data Governance, Data Integrity, Salesforce.Com, Data Import/Export, Data Loader, Data Management
- **Published:** October 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=c95d6f06ae023c2d

## About the Role

* Strong attention to detail and commitment to data accuracy
 * Comfort working in systems and databases day-to-day
 * Organized, methodical approach to repetitive and process-driven tasks
 * Clear written and verbal communicator
 * Collaborative and proactive - comfortable asking questions and flagging issues
 * Eagerness to learn Salesforce and grow technical skills over time, * Bachelor's degree or equivalent experience in a related field
 * Foundational knowledge of Salesforce; hands-on experience (including coursework, internships, or Trailhead) strongly preferred
 * Salesforce Administrator certification a plus - not required; support for certification provided
 * Comfort working with data: importing, exporting, cleaning, and organizing large record sets
 * Proficiency in Microsoft Excel or Google Sheets for data preparation and review
 * Strong organizational skills and ability to manage multiple tasks with accuracy
 * Familiarity with trade associations, membership organizations, or nonprofit environments is a plus
 * Experience with Nimble AMS, or willingness to learn association management systems
 * Occasional travel required for meetings and on-site event support, We focus on core values of Passion, Agility, Curiosity and Collaboration as we partner together to support and champion 4As members to help their business thrive as we also strive to move the industry forward.

## Description

The Salesforce Data & Operations Coordinator supports the day-to-day administration and data management functions of the 4As Salesforce/Nimble AMS environment. This is an entry-level technical role focused on data quality, record maintenance, reporting, and operational support - serving as a key resource for keeping member data accurate, current, and actionable across the organization.

Working closely with the Nimble Database Manager and cross-functional stakeholders, this individual will spend the majority of their time directly in Salesforce: processing bulk data updates, building and maintaining reports, supporting data import/export workflows, and documenting operational procedures. This role is well-suited to someone who is detail-driven, technically curious, and eager to grow their Salesforce expertise in a mission-driven association environment., * Perform bulk data imports, exports, and updates using Data Loader or similar tools

 * Execute manual record updates and data corrections within Salesforce/Nimble AMS
 * Identify and resolve duplicate records; support ongoing deduplication efforts
 * Support Data Health projects, including data scrubbing and validation
 * Monitor data integrity and flag inconsistencies to the Nimble Database Manager

Reporting & Analysis

 * Build and maintain standard reports and dashboards within Salesforce
 * Pull and format data for staff requests, leadership reviews, and membership communications
 * Assist with tracking member rosters, engagement data, and participation records

Process Documentation & Support

 * Create and maintain SOPs and step-by-step documentation for recurring data processes
 * Document workflow configurations, field mappings, and data standards for team reference
 * Assist in the development of training materials for staff Salesforce users
 * Provide basic end-user support and troubleshooting for staff questions about Salesforce

Administration & Coordination

 * Support configuration of custom fields and objects under the direction of the Nimble Database Manager
 * Assist with testing and QA for system updates, new features, and workflow changes
 * Coordinate with Business Units on data requests and operational needs
 * Respond to member support requests related to data and Salesforce access, and assist with other duties as needed to support team and organizational goals.