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# Reliability Network Engineer

- **Company:** Surf Internet
- **Location:** Byron Center, MI, United States
- **Salary:** $80,000.0 - $85,000.0
- **Contract:** Permanent contract
- **Skills:** Border Gateway Protocol, Trunking, Virtual Private LAN Services, Multi-protocol Systems, Junos, Network Layer, Network Diagrams, Network Monitoring, Routing, Network Service, Open Shortest Path First (OSPF), Virtual Local Area Networks, Juniper
- **Published:** October 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=bf4f8bf306e4394e

## About the Role

+ Experience with routing and switching (Juniper preferred).
 + VLAN Trunking, Q-in-Q, and tunneling experience.
 + Hands-on experience with GPON and fiber builds is a plus.
 * Preferred Experience:
 + Juniper JNCIA-Junos or JNCIS-SP certification (or equivalent experience).
 + Familiarity with Microtik, Adtran, and ADVA platforms.
 + Familiarity with BGP, OSPF, IS-IS, MPLS, and VPLS.
 + Strong troubleshooting skills and a methodical approach to problem solving.
 * Soft Skills:
 + Effective communication with technical and non-technical stakeholders.
 + Ability to work independently and in a collaborative team environment.

## Description

The Reliability Network Engineer is responsible for supporting the reliability, performance, and scalability of our service provider network. This role focuses on day-to-day implementation tasks, network turn-ups, and assisting with escalations. You will work closely with the NOC, Infrastructure, and Sales Engineering teams to deliver reliable and high-performing network services., * Network Turn-Up & Deployment:

 + Provision and turn up new fiber access sites and customer services.
 + Configure and test customer-facing services.
 * Change Management:
 + Implement approved network changes with a focus on minimizing risk and downtime.
 + Document changes and validate post-change success criteria.
 * NOC Support:
 + Respond to NOC escalations and assist in troubleshooting Layer 2/Layer 3 network issues.
 + Serve as an escalation point for trouble tickets that require engineering input.
 * Operational Excellence:
 + Maintain network diagrams, documentation, and standard operating procedures (SOPs).
 + Monitor network health and work proactively to identify and remediate potential issues.
 * Collaboration:
 + Partner with Sales Engineering and Project Management to deliver enterprise/E-Rate solutions.
 + Collaborate with Tier 2/3 engineers on more complex issues and projects.