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# Desktop Support Technician

- **Company:** CompuCom Systems, Inc.
- **Location:** Arkansas City, KS, United States
- **Salary:** $40,560.0 - $54,080.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Windows, IMac, Microsoft Outlook, Computer Networks, Hard Disk Drives, PC Tools, Issue Tracking Systems, IT Management, Networking Hardware, Windows PowerShell, Backup and Restore, CompTIA Strata - PC Hardware Technology Engineer, Motherboard, Enterprise Software Applications, Office365, Software Troubleshooting, Peripherals, Microsoft InTune, Servicenow
- **Published:** October 11, 2026
- **Apply:** https://www.juju.com/job/1_compucom5-32833863

## About the Role

Having experience supporting applications related to engineering, manufacturing, and logistics is a plus + Use a Confident, Positive Attitude to deliver great customer experience and to be invigorated by constant personal interaction + Deep understanding of diagnosing, troubleshooting, replacing PC/laptop hardware internal components (motherboard, hard drives, RAM, CPU), and understanding of troubleshooting PC software (Windows blue-screen, Outlook, connect network printers) as well + Get work done independently; dependable availability to work scheduled hours + Ability to handle multiple projects + Experience working in an enterprise environment + Ability to work with strong personalities + Trusted to work proactively given limited site IT Leadership **Wage Range** : The rate for this position is between **$19.50 - $26.00 per hour** , unless local minimum wage is higher.

## Description

Our client is looking for a qualified **Desktop Support Technician** to support the team **onsite** in Arkansas City, KS. This technician will work as part of a rotating on call schedule.
This is a Contract to Hire opportunity.
The hours for this role are 11:00 AM - 7:30 PM CST. **Duties and Responsibilities** **:** + Repair, test, image and clean PC's, laptop, monitors, printers, and other related hardware + Maintain, analyze, and troubleshoot software and computer peripherals.
Ability to set up, configure, and add all hardware + Perform install, move, add, and change.
Large IMAC events expected for client printer migration and PC refreshes + Ensure that all tickets requiring follow-up work and/or calls receive appropriate attention + Be able to account for work using visual task board , Service-now Ticket System, and during regular team stand up meetings + Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer's site + Back up and burn end user data + Assist in developing and documenting improvements to current processes + Assist other coworkers in resolution of end users' technical issues across the program + Assist Site Leader in the execution of established processes and escalations + Assist with installations, configurations, upgrades, patch, and other maintenance actives of server equipment + Perform backup, recovery, and security procedures both planned or during emergency + Follow established procedures to detect, diagnose, and accurately report outage of
critical site applications + Assist with diagnoses of network hardware and performance problems + Perform approved installation, configuration, and maintenance of physical network + Perform network system administration task both planned or during emergency + Diagnose shop floor pc deployment **Skills and Qualifications** **:** + Must possess solid desktop fundamentals with experience in PowerShell, Intune, and system administration + Experience with asset management + Demonstrate high energy given fast paced environment + Working experience or strong understanding of enterprise technologies (Office365, Win10 Professional, imaging, and ticketing systems.