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# EMR Analyst, Ambulatory Care

- **Company:** Scottish Rite for Children
- **Location:** Dallas, TX, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Health Informatics, Information Systems, Epic Ambulatory, Epic Mychart, Information Technology, Epic ECSA
- **Published:** October 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=a7ddbc3b2403d972

## About the Role

* Bachelor's degree in healthcare, information technology, business, clinical informatics, or a related field; equivalent experience may be considered.
 * Three or more years of Epic application support, build, training, or optimization experience.
 * Current Epic Ambulatory certification.
 * Knowledge of ambulatory clinical workflows, outpatient documentation, orders, referrals, result routing, inbasket workflows, and provider workflows.
 * Strong analytical, troubleshooting, communication, organization, and customer-service skills.
 * Ability to manage multiple priorities and collaborate effectively in a mission-driven healthcare environment.
 * Master's degree in healthcare, business, information systems, clinical informatics, or a related field.
 * Additional Epic certifications related to ambulatory operations, MyChart, Healthy Planet, orders, or reporting.
 * Experience in pediatric specialty care, orthopedic clinic workflows, or multidisciplinary clinic settings.
 * Experience with Reporting Workbench, dashboards, workqueues, SmartTools, order sets, preference lists, and optimization projects.
 * Licensed Registered Nurse (RN) is a plus.

## Description

* Build, configure, test, support, and optimize EpicCare Ambulatory and assigned applications.
 * Attends meetings as required, and participates on committees as directed. Participates in customer discussion offering suggestions and recommendations.
 * Maintains a positive image when dealing with deadlines and demanding, highly stressful situations
 * Maintains professional growth and development through seminars, workshops, and professional affiliations to maintain certification/licensure, and/or keep abreast of latest trends in field of expertise.
 * Ensures department documentation is at current levels.
 * Adheres to policies, procedures, standards and methodology pertaining to Governance, Change Management, Project Management, Incident Management, System Access and Security
 * Maintains certification in applicable Epic module(s)
 * Maintains awareness and expertise as the Epic system architecture is changed over time to include but not limited to upgrade and special update documentation.
 * Analyzes Level 1 and 2 customer-reported problems to determine corrective action and provides timely feedback.
 * Preforms application and integrated testing for the assigned module(s).
 * Participates in discovery sessions to identify the operational needs of the organization.
 * Work with all IT and Empower teams to identify appropriate solutions for various operational and technical needs.
 * Identifies the most appropriate methods for build.
 * Performs validation testing with end users to gain operational acceptance and feedback to new build components/optimization projects.
 * Works independently in all areas of assigned application.
 * Understands and can analyze ancillary Epic workflows.
 * Supports integration with 3rd party applications, when applicable. Communicate project status, risks, and recommendations clearly to stakeholders.
*, * Working Position: Sitting

 * Physical Demands: Light
 * Physical Requirements: Repetitive Movement
 * An Individual in this position will be required to lift or carry weight in this group: Up to 10lbs
 * Sensory/Communicative activities essential to the performance of this position: Feeling, Hearing, Seeing, Speaking
 * An Individual in this position will be exposed to: Inside environment