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# Content Designer

- **Company:** Mercator IT Solutions
- **Location:** London, UK
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Web Development, Search Engines
- **Published:** October 12, 2026
- **Apply:** https://www.totaljobs.com/job/content-designer/mercator-it-solutions-ltd-job108147084

## About the Role

Mercator is seeking a dynamic, forward-thinking?Content Designer with excellent communication skills who can help Mercator in its continued transformation. You will be open-minded, happy to work on your own or as part of a team and want to learn new technologies and promote best practice., You will need:

 * Extensive experience of writing for the web, with proven ability of creating content that is accessible
and usable

 * Exceptional skills in convincing people that user needs and a usable approach is the only way to
present information

 * Proven experience in using metrics and user feedback to define/refine content

 * Proven experience of working within a web application development environment, proficient in writing markdown, picture sourcing and editing

 * Experience in choosing the best format for displaying information to the user

*Applicants must have the right to work in the UK and the ability to pass BPSS vetting

## Description

Content designers are responsible for writing the content that will help users. You will work with Interaction Designers, User Researchers, Developers.

As a Content Designer you will be responsible for:

 * Writing, editing and publishing high quality content that meets user needs and creates outstanding digital services that users prefer to use

 * Communicating credibly with a wide range of people inside and outside of Mercator

 * Making sure customer journeys are the best they can be

 * Managing relationships with subject matter experts to make sure content is accurate

 * Being accountable for delivering content assets that are accurate, timely, high-quality (based on insight and outputs of user testing, relevant to audience, easily understood, search engine optimised) and to the department's style

 * Being accountable for choosing the best format for displaying information to the user - if we don't have one, we'll want you to suggest ideas or identify the gap

 * Monitoring the performance of content and tools and working with the Product Manager and a multi-disciplinary team to understand user behaviours and feedback

 * Identifying ways to improve the content and iteratively improving the product

 * Being at ease working in an agile environment with rapidly changing deadlines, workloads and goals and collaborating with others as part of an agile team