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# nTechnical Support Analyst

- **Company:** Nwhy Comagine Health
- **Location:** Seattle, WA, United States (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Information Technology, Comptia IT Fundamentals (ITF+)
- **Published:** October 12, 2026
- **Apply:** https://jobs.military.com/career/363418/technical-support-analyst-nevada-nv-las-vegas

## About the Role

* High school diploma or GED.\n
 * Minimum of 3 years of related experience providing technical support or troubleshooting Microsoft Windows-based systems.\n
 * Experience diagnosing and resolving common hardware, software, and end-user technology issues.\n
 * Strong technical troubleshooting and problem-solving abilities.\n
 * Excellent verbal and written communication skills with the ability to explain technical concepts to nontechnical users.\n
 * Strong customer service skills and the ability to build positive working relationships.\n
 * Ability to independently manage multiple support requests, prioritize tasks, and meet established service expectations.\n
 * Demonstrated professionalism, reliability, attention to detail, and commitment to maintaining confidential information.\n, * Vocational or technical degree in Information Technology, Computer Science, or a related field.\n
 * CompTIA IT Fundamentals (ITF+) certification.\n
 * CompTIA A+ certification (completed or in progress).\n
 * Google IT Support Professional Certificate.\n
 * Experience supporting employees in a remote or distributed work environment.\n
 * Familiarity with help desk ticketing systems, user account administration, and IT asset management.\n