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# IT Specialist

- **Company:** Ruchman and Associates, Inc
- **Location:** New London, CT, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Microsoft Azure, Software as a Service, Cloud Computing, Cloud Storage, Virtual Private Networks (VPN), Mesh Networking, Data Streaming, Virtual Local Area Networks, Wi-Fi Technology, Information Technology, Gsuite
- **Published:** October 12, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9235685/it-specialist

## About the Role

* A bachelor's degree in computer science, Information Technology, or a related field preferred however; professional experience and certifications may be considered for substitution
 * Three (3) to six (6) years of systems-administration or technical-support experience. Experience in a museum, library, gallery, public attraction, or other high- uptime environment is preferred.
 * Industry standard certifications including CompTIA A+, Network+, or Security+. Cloud certifications (AWS/Azure) or Google Workspace Administration are highly valued.
 * Hands-on experience with VLANs, VPNs, and robust Wi-Fi mesh networks capable of handling hundreds of concurrent museum guests.
 * Knowledge of threat mitigation, firewalls, and data encryption to protect sensitive data and intellectual property.
 * Experience managing cloud storage and SaaS platforms used for museum operations.
 * Ability to troubleshoot and repair a wide range of hardware, from workstations and gallery projectors to the theater.

## Description

* Monitor and maintain internal and public networks to ensure reliable connectivity.
 * Perform approved backup, restoration, and data-protection tasks for systems within the Contractor's assigned scope.
 * Process and track authorized account requests, permissions, onboarding, and off-boarding through Government-approved procedures. The Contractor shall not grant access outside delegated authority.
 * Provide technical support for gallery and theater systems and approved museum events, including presentation, streaming, lighting-control, and related systems within the assigned scope.
 * Work with the Exhibits Tech and AV Media Specialist to ensure digital displays, sensors, and interactive components remain functional.
 * Support events with live-streaming configurations, lighting control setups, or AV presentations.
 * Manage the visitor portal to ensure a smooth guest experience while maintaining physical isolation from secure internal databases.