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# Technical Support Analyst

- **Company:** Virginia State University
- **Location:** Petersburg, VA, United States
- **Contract:** Permanent contract
- **Skills:** Audio Video Distribution, Issue Tracking Systems
- **Published:** October 12, 2026
- **Apply:** https://www.dice.com/job-detail/82048b26-6f22-4951-a3f9-0482e923a704

## About the Role

Enterprise Audiovisual Systems Support.
Troubleshooting, installing, operating, and maintaining AV equipment.
Supporting Live events, meetings, classrooms technology.
Nice to have:
Experience using a help desk or ticketing system.
AVIXA Certified Technology Specialist Certification.
Extron, Q-SYS, Biamp, Crestron Manufacturer Certifications.

## Description

The AV Instructional Technology Technician provides operational and technical support for audiovisual systems across instructional classrooms, conference rooms, and university event venues. The technician is responsible for maintaining, troubleshooting, and operating AV equipment while providing exceptional customer service to faculty, staff, students, and guests. This position supports instructional technology initiatives and provides evening and weekend coverage for scheduled university events.