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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Administrator Support Technician - **Company:** United ITs - **Location:** Alcoy, Spain (Remote available) - **Contract:** Temporary contract - **Skills:** .NET Framework, Microsoft Windows, Active Directory, Amazon Web Services, Software Applications, Microsoft Azure, Client/Server Application Language (C/AL), Configuration Management, Databases, Linux, Drupal, Microsoft Software, Microsoft SQL Server, Windows Servers, MySQL, Open Source Technology, Software Maintenance, Red Hat Enterprise Linux - **Published:** October 12, 2026 - **Apply:** https://www.jobleads.com/es/job/administrator-support-technician--alcoy--e4ae3546489bebd2f2a1a13880535cea1 ## About the Role The resource MUST have the following skills and experience:: * 3 to 5 years of experience in application maintenance and general IT support; * Assist in deploying and maintaining cloud identity platforms based on client requirements. * Good working knowledge of client/server applications in a Windows/Linux environment; * Good working knowledge of Database Management; * Very good knowledge of English (both written and verbal) is required. * High school diploma The resource SHOULD have the following skills and experience: * At least three years of experience administering Microsoft Windows server, SQL Server databases and .NET applications. * Good working knowledge of MySQL, RedHat Linux server, and Drupal applications * Good working knowledge of global Active Directory Architecture, AWS and Azure * Familiarity with United Nations policy framework for International Public Sector Accounting Standards (IPSAS) or compliant operational concepts and processes * Knowledge of another official United Nations language is desirable * Ability to grasp complex concepts, logical and analytical approach to solving problems * Ability to work under pressure and with minimum supervision * Good interpersonal skills and ability to work in a team of diverse skills * Willingness to improve knowledge and skills and learn new technologies Desirable certifications: * Certifications and advanced training in Microsoft technologies * Certification and familiarity with ITIL concepts and processes ## Description Full Time | Valencia, Spain (On-site) or Brindisi, Italy (On-site) Location: Valencia, Spain or Brindisi, Italy Required Technical Skills Scope of Work: * Perform database administration tasks of MSSQL and open source databases; * Provide day-to-day support and maintenance of applications and tools for the UNICC and partners; * Resolve in a timely manner Tier-2 application issues and escalated Tier-3 issues to Designated focal points; * Assist in the evaluation, configuration and installation of new releases in accordance with established configuration management standards; * Assist in applications structural changes required during system upgrades; * Assist in the deployment of tools and in the implementation of processes to assist in operational support; * Assist in responding to application-related queries from end users in remote locations; * Facilitate knowledge transfer to Tier-1 and deliver end-user training sessions on the application functionality. * Assist in the development and in the updating of software applications related documentation, including technical documentation and system reports, attend operational and other meetings; * Provide standby and on-call 24×7 support, and work in shifts when requested; * Provide other ad hoc support either within your team or in other teams as required - this includes the participation in special projects or support to service delivery for short period of time on a part-time or full-time basis upon request from the senior management; * Perform other duties, as required. The resource MUST have the following skills and experience:: * 3 to 5 years of experience in application maintenance and general IT support; * Assist in deploying and maintaining cloud identity platforms based on client requirements. * Good working knowledge of client/server applications in a Windows/Linux environment; * Good working knowledge of Database Management; * Very good knowledge of English (both written and verbal) is required. * High school diploma The resource SHOULD have the following skills and experience: * At least three years of experience administering Microsoft Windows server, SQL Server databases and .NET applications. * Good working knowledge of MySQL, RedHat Linux server, and Drupal applications * Good working knowledge of global Active Directory Architecture, AWS and Azure * Familiarity with United Nations policy framework for International Public Sector Accounting Standards (IPSAS) or compliant operational concepts and processes * Knowledge of another official United Nations language is desirable * Ability to grasp complex concepts, logical and analytical approach to solving problems * Ability to work under pressure and with minimum supervision * Good interpersonal skills and ability to work in a team of diverse skills * Willingness to improve knowledge and skills and learn new technologies Desirable certifications: * Certifications and advanced training in Microsoft technologies * Certification and familiarity with ITIL concepts and processes Teleworking Option: Yes, up to 1 day per week On-call requirements: One week per month