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# IT Technician | Secondary School in Newham | ASAP

- **Company:** Marchant Recruitment
- **Location:** Greater London, UK
- **Salary:** £38,176.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Computer Literacy, Desktop Computing, Cryptographic Protocols, Microsoft Office, Networking Basics, Computer Networking Systems, Enterprise Software Applications, Tablet Computers, Information Technology, Gsuite, Interactive Whiteboards, User Administration
- **Published:** October 13, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5924854482

## About the Role

* Proven experience in an IT support, helpdesk, or technical maintenance role (ideally within an education or corporate setting).
 * Strong technical literacy, including a solid understanding of Windows operating systems, Active Directory, Office 365 / Google Workspace, and basic networking principles.
 * Exceptional problem-solving skills, with a methodical approach to troubleshooting and a calm demeanor under pressure.
 * Outstanding communication and interpersonal skills, with a patient and customer-focused attitude when assisting non-technical staff and students.
 * A proactive, enthusiastic mindset and a strong commitment to progressing within educational IT infrastructure.

## Description

As the School IT Technician, you will be the operational engine behind the school's digital learning environment. You will provide front-line and second-line technical support, ensuring that hardware, software, networks, and classroom tech operate seamlessly so that students and teachers can focus entirely on educational excellence.

 * Start Date: Immediate or upcoming term
 * Environment: A bustling, diverse community secondary school known for its strong academic culture and modern technical infrastructure
 * Culture: A collaborative, supportive workplace backed by an exceptional leadership and technical team, * Provide efficient first- and second-line technical support to staff and students across all hardware, software, and network systems.
 * Maintain, troubleshoot, and repair computers, interactive whiteboards, printers, tablets, and AV equipment.
 * Assist with user account management, password resets, and network security protocols under the guidance of senior IT leads.
 * Set up, configure, and deploy new IT equipment and software packages across classrooms and administrative offices.
 * Implement fresh, organized systems for tracking technical support requests and managing IT inventory.