> Markdown version of [/jobs/ext/3710429-associate-infrastructure-engineer](https://www.wearedevelopers.com/jobs/ext/3710429-associate-infrastructure-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Associate Infrastructure Engineer - **Company:** Cardiff and Vale University Health Board - **Location:** Heath, UK - **Salary:** £36,943.0 - £44,900.0 - **Contract:** Permanent contract - **Skills:** Active Directory, Cyber Security, Computer Networks, Microsoft Servers, Veeam, Network Server - **Published:** October 13, 2026 - **Apply:** https://www.jobs.nhs.uk/candidate/jobadvert/C9199-8324457-NA/ats-direct-apply ## About the Role * Educated to degree level or equivalent level of experience of working in a computer-based discipline or relevant subject * Technical knowledge of Servers, Storage, Network and Telecoms systems, * A high level of communication skills and ability to explain technical issues to a non-technical audience * Substantial in-depth technical knowledge of Servers and Storage systems * Ability to manage user expectations and troubleshoot when required * Experience with Microsoft Server 2019, 2022, 2025 and Active Directory * Enthusiasm, commitment, self-motivation and a willingness to work flexibly. * Good knowledge of Active Directory, TCP/IP, DNS, anti-virus, DHCP and messaging systems., * Able to use and deploy a range of diagnostic and analytical assessment tools * Ability to empathise with telephony users when problems occur * Experience in data network switches * Experience with Veeam backup Technology, * Significant experience in effectively supporting a large scale, complex environment * Experience of working in a wide area networked environment. * Experience in building strong relationships with business partners and multi-discipline project delivery teams * An in-depth expert level of understanding regarding multiple infrastructure systems and methodologies, * Experience of transitioning projects into a live environment * Experience of operating in a complex, corporate Microsoft based environment across multiple sites and in excess of 5,000 users, * Able to advise colleagues of all levels effectively * Highly developed analytical and problem solving skills, able to analyse complex situations and devise plans accordingly * Able to use and deploy a range of diagnostic and analytical assessment tools. * Able to prioritise significant workloads and resource them in response to changing demands and requirements * Ability to empathise with users when problems occur, and to handle challenging situations calmly and effectively ## Description The post holder will be responsible for delivering Infrastructure services as part of the Digital Services team at Croydon Health Services NHS Trust, covering both acute and community sites as well as partnership working with a range of internal and external stakeholders This role forms a key part of the Digital Services Infrastructure Team. The Infrastructure Team is responsible for maintaining, managing and improving the digital infrastructure requirements of the Trust, ensuring that CHS staff can work effectively and securely, and access information when and where they need it. The Associate Infrastructure Engineer is responsible for ensuring that the Trust's infrastructure systems and solutions work effectively and within performance standards, and that any associated technical issues are resolved (either remotely or on site) within agreed timescales and SLAs and to contribute to Project work. This role is critical to the regular monitoring of proactive alerting systems and tools, minimising the risk of downtime to staff and patients. Main duties of the job The post holder is responsible to support for all aspects of the Trust's infrastructure, including: Resolution and management of operational infrastructure incidents and requests assigned in a prompt and efficient manner and within agreed customer SLAs Deployment, maintenance, monitoring and troubleshooting of all systems (operating or applications) and hardware in use by the trust Management and maintenance of the Trust's 3rd line infrastructure systems Configuration, documentation and control of the digital infrastructure environment to NHS security minimum standards Infrastructure Department Compliance to Security standards as defined by the DSPT Toolkit and NHS England's Cyber Security Team Undertake and/or support technical projects as required Specialist knowledge in Server and Storage solutions, with focus on virtualised environments, and act as a lead specialist in own area Generalist knowledge across a range of infrastructure specialities including Telecoms, Networking or Architecture