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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technology & Data Vendor Management Analyst - **Company:** Linklaters LLP - **Location:** London, UK - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Artificial Intelligence, Microsoft PowerPoint, Microsoft Copilot, Microsoft SharePoint, Information Technology - **Published:** October 13, 2026 - **Apply:** https://linklaters.wd3.myworkdayjobs.com/Linklaters/job/London/Technology---Data-Vendor-Management-Analyst_R00016286 ## About the Role * Practical experience, typically three to six years, in vendor management, PMO, IT service management, or a related role within a governed or outsourced environment. Experience in a large, complex organization is preferred. * Experience working with managed service providers for outsourced IT Services (in particular those based nearshore and offshore). Experience in legal or professional services is advantageous. * Working knowledge of ITIL. * Demonstrable ability to establish and maintain vendor management tools, trackers, reporting packs, governance routines and evidence repositories. * Ability to interpret and apply detailed commercial contracts, service schedules, obligations, SLAs, KPIs and performance regimes. * Sound understanding of financial controls, purchase orders, invoicing, payment processes, spend analysis and cost optimisation within supplier relationships. * Strong documentation, assurance, reporting and analytical skills, with high attention to detail and a clear, succinct communication style. * Effective stakeholder and supplier relationship management skills, including the confidence to challenge constructively, coordinate across teams and support conflict resolution. * Ability to balance business outcomes, contractual constraints and operational practicality. * Strong Microsoft 365 capability, including Word, Excel, PowerPoint and SharePoint, with an interest in using AI tools such as Microsoft Copilot to improve productivity and insight. ## Description * Plan, coordinate and support operational, quarterly and strategic vendor governance meetings, including agendas, meeting packs, actions, decisions and follow-up. * Review supplier reports before governance forums, challenge gaps or inconsistencies and ensure corrective actions are clearly owned, tracked and closed. * Provide structured operational support to the Technology Vendor Manager, including planning, reporting, meeting coordination and monitoring of governance commitments. Performance Management and Service Assurance * Support the Technology Service Owners in establishing and maintaining performance baselines, service levels, KPIs and consistent reporting methods. * Collaborates with the Technology Service Owners in the tracking of performance against contractual commitments, milestones, deliverables, SLAs and KPIs; identify adverse trends and provide concise updates to stakeholders. * Support supplier benchmarking and relevant market or industry analysis to help assess competitiveness and identify opportunities for improvement. Contract management and compliance * Maintain contract management frameworks, obligations registers, deliverables trackers, risk and issue registers, reporting calendars and supporting operational documentation. * Monitor adherence to contract terms, service schedules, obligations and performance regimes, ensuring evidence is retained to support transparency, assurance and audit readiness. * Support administration of contract changes, renewals and exits, with Strategic Sourcing leading contractual amendments, due diligence and formal commercial activity. * Ensure critical contract terms, service expectations, contacts, reporting structures and escalation routes are understood and documented. * Support the Vendor Manager in maintaining effective working relationships across internal stakeholders and designated third-party providers, acting as a primary operational point of contact for routine vendor management matters. * Contribute to supplier transition and exit planning, including the maintenance of practical and current exit plans. Financial control and analysis * Support the review, reconciliation and analysis of supplier invoices, purchase orders and spend, checking alignment with contractual commitments and identifying potential inaccuracies or overcharging. * Identify cost optimisation Risk, Issue, Dispute and Change Management * Identify, assess and track risks and issues relating to service continuity, supplier performance, data compliance, billing, spend and contractual delivery. * Coordinate mitigations, monitor progress and escalate significant risks, issues or unresolved actions to the Technology Vendor Manager and relevant governance forum. * Support the Vendor Manager in addressing routine disputes and performance concerns, facilitate fact-based resolution between internal stakeholders and suppliers, and escalate formal commercial or contractual matters to Strategic Sourcing. Continuous improvement and supplier collaboration * Work with Strategic Sourcing, service delivery teams and suppliers to improve vendor management processes, controls, reporting and ways of working. * Encourage innovation, service improvement, knowledge sharing, lessons learned and joint improvement initiatives while maintaining appropriate commercial discipline. * Use data, governance insights and stakeholder feedback to recommend practical improvements to supplier performance and the TVMO operating model., * Private Medical Insurance * Free in-house fitness centre and subsidised health club memberships * Free onsite GP service and periodic health assessments Finance * Pension and flexible savings options * Income protection and life assurance * Mortgage advice and will-writing services Family & Lifestyle * Electric car and cycle to work schemes * Emergency family care * Additional holiday/birthday leave * Maternity/paternity/shared parental leave * Travel insurance and season ticket loan * Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality Network, With Pride, or Social Mobility Networks)