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# IT Service Desk Coordinator

- **Company:** Manpower
- **Location:** Coventry, UK
- **Salary:** £30,000.0
- **Contract:** Temporary contract
- **Skills:** Active Directory, Azure Active Directory
- **Published:** October 13, 2026
- **Apply:** https://www.manpower.co.uk/en/job/it/it-service-desk-coordinator/449479

## About the Role

+ Experience in administration, customer service, service desk or IT support, with basic hardware and software troubleshooting knowledge being strongly desirable.
 + Strong organisational and time management skills alongside attention to detail and proactiveness.
 + Confident and respectful communications with users, managers and suppliers.
 + Working knowledge of Microsoft 365 applications - experience or exposure with IT asset management and/or user account administration (e.g. Microsoft Entra ID, Active Directory) would be highly beneficial.
 + Experience using a ticketing, case management or shared work queue system., As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive.

## Description

We are seeking a proactive and customer-focused IT Service Desk Coordinator to join our busy IT Delivery team to support with administration tasks over a 12 month period. This role is ideal for someone who enjoys helping people, coordinating processes and ensuring tasks are followed through to completion. While basic IT support knowledge is required, the position is primarily focused on IT administration, asset management, onboarding and offboarding, supplier coordination, and helping managers follow agreed IT processes.
You will act as a central point of contact for service requests, working with employees, managers, suppliers and third-party support providers to make sure requests are recorded, progressed and resolved. This is a fantastic opportunity to further develop your career and challenge yourself within a supportive, friendly and rewarding environment!