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# Information Systems Engineer - NOC

- **Company:** NetApp, Inc.
- **Location:** Morrisville, NC, United States
- **Experience:** Experienced
- **Salary:** $113,050.0 - $168,300.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Amazon Web Services, Amazon Elastic Compute Cloud, Amazon S3, Microsoft Azure, Bash Shell, Server Message Block, Cloud Computing, Cyber Security, Information Systems, Dynamic Host Configuration Protocol, Linux, Domain Name System (DNS), Github, Hyper-V, Virtual Private Networks (VPN), Internet Small Computer System Interface (ISCSI), Python (Programming Language), Windows Servers, NetApp Applications, NetFlow, Network File Systems, Routing, Octopus Deploy, OpenShift, Ansible, Simple Network Management Protocols, TCP/IP, Zenoss, Software Troubleshooting, Firewalls (Computer Science), Gitlab, Cloudformation, Containerization, Kubernetes, Information Technology, Rancher, Terraform, Splunk, Jenkins, Servicenow, Vmware
- **Published:** October 13, 2026
- **Apply:** https://www.juju.com/job/1_netapp2-99209594512

## About the Role

Splunk, Instana, ServiceNow + Python, Shell, Ansible, Terraform, CloudFormation + Azure DevOps, Jenkins, GitHub, GitLab, ArgoCD **Job Requirements** + Bachelor's degree in IT, Computer Science, Engineering, or equivalent experience. + 3-5+ years supporting enterprise infrastructure, cloud, or platform operations. + Strong troubleshooting, communication, and collaboration skills. + AWS, Kubernetes, or related certifications are a plus. **Shift requirments:** This is a dedicated second-shift position supporting a 24x7 operation.

## Description

Responsible for monitoring, incident response, automation, operational support, and continuous improvement to ensure reliable and secure services. **Job Responsibilities** + Monitor, maintain, and troubleshoot infrastructure, cloud, storage, networking, and container platforms. + Manage incidents, problem investigations, service restoration, and change activities. + Implement automation and Infrastructure as Code solutions to improve operational efficiency. + Collaborate with Engineering, Architecture, Cybersecurity, Development, and Operations teams. + Develop technical documentation, runbooks, and operational procedures. + Participate in on-call support and major incident response as needed. **Technical Skills:** + Linux, Windows Server, Active Directory, DNS, DHCP + VMware, Hyper-V, Kubernetes, OpenShift, Rancher + AWS (EC2, EKS, S3) + Networking: TCP/IP, routing, switching, VPN, firewalls, SNMP, NetFlow + NetApp storage, SAN, NAS, NFS, SMB/CIFS, iSCSI + LogicMonitor, Zenoss