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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Field Engineer - Data Center Infrastructure - **Company:** IT'S TIME CONSTRUCTION, LLC - **Location:** Putnam, NY, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Cloud Computing, Data Centers, Linux, Microprocessors, RAID, Firmware, Hyper-V, Windows Servers, NetApp Applications, Dell PowerEdge, Virtualization Technology, VMware VSphere, Diagnostic Tools, Computer Network Operations, Storage Devices, Comptia Server+, Pure Storage, Information Technology, Hardware Asset Management, Hardware Infrastructure, Nutanix, Cisco, Server Operating Systems & Platforms - **Published:** October 13, 2026 - **Apply:** https://www.juju.com/job/1_zones-17860569 ## About the Role Preferred Qualifications + Industry certifications such as: + Supermicro Specialist + Cisco Certified Technician (CCT) + CompTIA Server+ Dell EMC Proven Professional + HPE ASE or ATP + Microsoft Certifications + Experience supporting storage systems including Dell EMC, NetApp, or Pure Storage. + Knowledge of virtualization technologies such as VMware vSphere, Hyper-V, or Nutanix. + Familiarity with cloud infrastructure and hybrid data center environments. **\#LI-TB1** **Zones offers a comprehensive Benefits package** While we're committed to providing top-tier solutions, we're just as committed to supporting our own team.As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. ## Description Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. **Position Overview:** **Term: 6 month +** **Location: West Chester, NY** **Pay: $42.00 per hour; commensurate with experience** **Hours:** Monday - Friday 8 am - 5 pm We are seeking an experienced Field Service Engineer with 5+ years of hands-on experience supporting enterprise server hardware in data center environments. The ideal candidate will be responsible for the installation, maintenance, troubleshooting, repair, and upgrade of server infrastructure across customer and company-operated data centers. This role requires strong hardware diagnostics expertise, excellent customer service skills, and the ability to work independently in mission-critical environments. The successful candidate will possess in-depth knowledge of enterprise-class servers, storage systems, rack infrastructure, and data center operational best practices while maintaining a strong focus on uptime, quality, and customer satisfaction. **What you will do as the Field Service Engineer:** _The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._ _This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice._ + Install, configure, and deploy enterprise server hardware in data center environments. + Perform break-fix maintenance and hardware replacement activities for servers, storage devices, and supporting infrastructure. + Diagnose and resolve server hardware failures including GPU's, CPUs, memory, motherboards, RAID controllers, and power supplies. + Conduct preventive maintenance inspections and health checks on data center equipment. + Support hardware upgrades, firmware updates, and technology refresh projects. + Perform rack-and-stack activities, structured cabling, labeling, and hardware inventory management. + Troubleshoot server performance, connectivity, and hardware-related issues using diagnostic tools and vendor utilities. + Coordinate with Network Operations Centers (NOC), System Administrators, Data Center Operations teams, and OEM support organizations. + Document all service activities, troubleshooting steps, repairs, and asset updates within ticketing systems. + Ensure compliance with data center standards, change management procedures, and safety protocols. + Respond to scheduled maintenance activities and emergency service requests within established SLAs. + Provide technical support for multiple server platforms and vendor technologies. + Maintain accurate records of spare parts inventory and equipment lifecycle status. + Participate in on-call support rotations and after-hours maintenance windows as required. **What you will bring to the team:** + Minimum **5 years of experience** supporting enterprise server hardware in data center environments. + Associate degree in Information Technology, Computer Science, Electronics, or equivalent work experience. + Hands-on experience with server platforms from manufacturers such as: + Supermicro + Dell PowerEdge + Hewlett Packard Enterprise (HPE) + Lenovo + Cisco UCS + Strong understanding of: + Server architecture + RAID technologies + Power and cooling systems + Storage infrastructure + Data center operations + Experience performing hardware diagnostics and break-fix repairs. + Working knowledge of Linux and Windows Server operating systems. + Familiarity with ticketing and asset management systems. + Ability to read and interpret technical documentation, wiring diagrams, and installation procedures. + Strong written and verbal communication skills. + Ability to lift equipment up to 50 lbs and work in raised-floor data center environments.