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# IT Support Technician (Field & Client Services) in Somerset

- **Company:** Energy Jobline
- **Location:** Somerset, KY, United States
- **Experience:** Experienced
- **Salary:** $41,600.0 - $58,240.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple IOS, Apple Mac Systems, Issue Tracking Systems, Remote Service Software, Software Troubleshooting, Laptops
- **Published:** October 13, 2026
- **Apply:** https://www.energyjobline.com/job/it-support-technician-field-client-services-somerset-31931005

## About the Role

* CompTIA A+ Certification required.
 * 2-5 years of hands-on IT support experience.
 * Minimum 2 years of onsite/field support experience.
 * Experience supporting:
*

 + Microsoft 365
 + Windows operating systems
 + Apple macOS
 + iPhone/iPad (iOS/iPadOS)
 * Strong troubleshooting and customer service skills.
 * Valid driver's license and reliable transportation., * Experience working for an MSP or supporting multiple client environments.
 * Familiarity with remote support tools and ticketing systems.
 * Microsoft or Apple certifications are a plus., * Ability to travel regularly to client sites throughout the local area.
 * Ability to lift and move technical equipment as needed.

Target Candidate: A hands-on Help Desk Technician, Desktop Support Technician, or Junior Field Technician with 2-5 years of experience. This is not a senior-level engineering role and is best suited for someone looking to continue building their technical skills while supporting a variety of client environments.

## Description

Atlantic-IT.net is seeking an IT Support Technician to provide onsite and remote support for our clients. This role is ideal for someone with 2-5 years of hands-on IT support experience who enjoys solving technical issues, working directly with end users, and traveling to client locations throughout the local area., * Provide onsite and remote technical support for client environments.

 * Troubleshoot and support Windows, Microsoft 365, Apple/Mac, and iOS devices.
 * Install, configure, and maintain desktops, laptops, printers, and mobile devices.
 * Assist with new user setup, workstation deployments, and technology upgrades.
 * Document work performed and maintain accurate service tickets.
 * Deliver excellent customer service while communicating effectively with clients.
 * Escalate complex technical issues when appropriate.