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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Solutions Consultant - **Company:** Stripe, Inc. - **Location:** San Francisco, CA, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Software Debugging, Digital Assets, Python (Programming Language), CURL, Node.Js, Blockchain, Standard Sql, Systems Integration, Datadog, Scripting, Postman, AI Coding Agents, Stripe, Restful APIs, Webhooks - **Published:** October 13, 2026 - **Apply:** https://startup.jobs/technical-solutions-consultant-crypto-stripe-10426225 ## About the Role * 5+ years in enterprise-level, client-facing technical roles such as Technical Account Management, Technical Solutions Consulting, or Solutions Engineering. * Strong experience with RESTful APIs and webhooks, and the ability to explain API concepts, integration patterns, and troubleshooting steps to both technical and non-technical stakeholders. * Working familiarity with stablecoins and blockchain fundamentals, including chains, wallets, on-chain transaction lifecycle, and on/off-ramps, with genuine enthusiasm for going deeper. * Strong technical troubleshooting skills and demonstrated experience partnering with engineering teams to resolve production incidents. * Excellent written and verbal communication and stakeholder management. You can hold both business-level and deeply technical conversations, and influence cross-functional teams. * Experience owning complex projects across multiple teams, including timelines, dependencies, and deliverables. * Comfort operating in a fast-moving, ambiguous environment and prioritizing between reactive and proactive account work., * Hands-on experience implementing crypto, stablecoin, or blockchain systems, including blockchain APIs and integrating digital assets with traditional financial systems. * Background in payments, fintech, or cross-border money movement, including how traditional rails and stablecoin rails interoperate. * Comfort with observability tooling for diagnosing production issues, such as Datadog or a comparable platform for log search, dashboards, monitors, and distributed traces. * Experience with tools like Postman and cURL, light scripting in Python or Node.js, basic SQL, and AI coding agents for debugging and root-cause investigation. * An operations-savvy mindset, with a track record of removing process friction and replacing one-off workarounds with scalable processes. * Strong product sense and comfort translating customer business objectives into technical implementations and product feedback. ## Description As a Technical Solutions Consultant for Crypto, you will own the technical relationship for Stripe's most strategic crypto-native users: high-growth companies building on Stripe's crypto and stablecoin products, including Bridge and Privy. You will be the technical expert your accounts trust and rely on-developing deep relationships with their key stakeholders, mobilizing cross-functional teams across Stripe to resolve their most complex technical challenges, and proactively identifying opportunities that help them succeed and scale., * Serve as the primary technical point of contact and trusted advisor for a set of strategic crypto accounts; build durable relationships with their Engineering, Payments Operations, and Product stakeholders. * Lead complex technical troubleshooting and incident response for assigned accounts; own communications and remediation until resolution, collaborating with Product, Support, and Engineering when needed. * Partner closely with GTM and other user-facing teams to deliver a coordinated experience across your accounts, pairing technical ownership with commercial strategy. * Translate customer and developer needs into actionable product feedback: aggregate patterns across accounts, size the business impact, surface it to Product and Engineering, and follow through to completion. * Develop and maintain account-specific operational runbooks, escalation paths, and success metrics (uptime, latency, transaction throughput, settlement timelines). * Proactively review your accounts' implementations to identify improvements and surface potential issues-across areas like performance, reliability, and compliance workflows-before they impact the user's experience, and flag growth opportunities to partner teams. * Deliver regular business and technical reviews with customers (quarterly reviews, post-mortems, roadmap previews) and drive action items to closure. * Create and maintain user-facing technical documentation, sample code, and troubleshooting guides that reduce friction and enable self-service. * Lead cross-functional projects and process improvements that reduce operational friction, improve SLAs, and scale TSC coverage and effectiveness.