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# Delivery Solutions Readiness Manager

- **Company:** McDonald's
- **Location:** Chicago, IL, United States
- **Experience:** Expert
- **Salary:** $127,332.0 - $159,165.0
- **Contract:** Permanent contract
- **Skills:** Software Tools, Tools for Reporting, Marketplace
- **Published:** October 13, 2026
- **Apply:** https://dejobs.org/x/x/9AD2CC59511C47FBA4DEFE4108A9D98E/job/

## About the Role

* Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family.
 * Minimum of 5 years working in an agile environment, preferably with customer-facing, mobile and digital products.
 * Ability to balance multiple priorities successfully.
 * Engineering/Technical background.
 * Experience reviewing application logs.
 * Desire to work in a fast-paced, often changing, and sometimes ambiguous environment.
 * Strong quantitative analysis skills and knowledge on how to utilize reporting tools.
 * Proven ability to work with and influence cross functional team and stakeholders.
 * Excellent verbal and written communication skills
 * Experience leading complex, cross-functional projects.
 * Experience crafting test plans and driving functional testing.
 * Data and reporting validation experience.
 * Familiarity with native software development tools and platform standard methodologies.
 * Curious and a self-starter with a strong bias for action; Consistent track record of "getting things done".
 * Detail-obsessed and able to meet deadlines.
 * Expertise in digital project and product planning - including feature/defect prioritization, trade-off processes, roadmap creation and timeline planning.

Preferred Qualifications

 * Experience working with delivery functionality or delivery vendors.
 * Experience in the Quick Service Restaurant industry.

## Description

* Lead delivery of timely, high-quality, effective features, enhancements, and builds for US McDelivery.
 * Ensure alignment of product roadmaps with US business strategy and, where applicable, Global Technology and vendor roadmaps.
 * Collaborate with Global Product Managers across all delivery feature capabilities to align on overall product delivery.
 * Work closely with peer product managers across all channels and capabilities to prioritize initiatives, foster teamwork, and coordinate end-to-end development.
 * Oversee US Market releases from planning through deployment in partnership with cross-functional teams.
 * Manage weekly test team priorities in support of McDonald's and vendor release cycles.
 * Review and prioritize production defects impacting customer experience to ensure rapid resolution.
 * Develop and communicate release updates to key US Market stakeholders across Marketing, Operations, Technology, Legal, and other functions.
 * Partner with marketing and cross-functional teams to test and validate monthly offers across GMAD and Marketplace platforms.
 * Work with operations and the delivery business to identify customer- and operational-enhancement opportunities.
 * Serve as the primary point of contact for McDelivery inquiries, conducting root-cause analysis to solve complex operational challenges.
 * Identify and implement process efficiencies across systems, workflows, and team resources to optimize delivery speed and quality.