> Markdown version of [/jobs/ext/3711793-implementation-manager-legal](https://www.wearedevelopers.com/jobs/ext/3711793-implementation-manager-legal). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Implementation Manager - Legal

- **Company:** After School Matters, Inc.
- **Location:** United States (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Software as a Service
- **Published:** October 13, 2026
- **Apply:** https://foundationai.applytojob.com/apply/9KnA0kcRLo/Implementation-Manager-Legal?source=GS

## About the Role

* A technical degree (Engineering) or business degree (MBA, BBA) from a reputed institute with a minimum of 3-8 years of experience in SAAS or product consulting industry.
 * Must be able to manage multiple projects utilizing strong planning and organizational skills
 * Outstanding verbal, written and presentation skills to demonstrate solution concepts
 * Strong interpersonal skills with ability to influence and build effective customer relationships
 * Experience with general consulting skills that include team facilitation, business case development, strong business analysis skills, process mapping, and business process redesigning.
 * Experience with LegalTech, specifically litigation involving Workers Compensation, Personal Injury, Social Security Disability, Veterans Benefits, and/or Insurance Defense.
 * Systems implementation skills: requirements/process analysis, focus group sessions, conceptual and detailed design, configuration, testing, training, change management, and support
 * Ability to set and manage customer expectations, and work independently on project assignments

It would be nice if you have:

 * Exposure to working on an Onshore - offshore set up.
 * Enterprise-level business project experience with strong process analysis, design, delivery and documentation skills
 * Experience with Case Management Systems (CMS) like Litify, Filevine, Smart Advocate, Neos or Meruscase
 * CBAP certification is highly desirable

Personal Attributes we are looking for:

 * Analytical nature with the ability to solve complex business issues
 * High emotional quotient is desired.
 * A 'can do' attitude to be able to work within existing constraints and come up with innovative ideas that may not be obvious or apparent
 * Maturity and level headedness to handle difficult situations and still maintain healthy relationships with customers and partners.
 * Extremely detail oriented and passionate about customer's success

## Description

Foundation AI is seeking Implementation Manager to join our team. You will be a key member of our Delivery team and will build strong relationships with new customers, manage implementations and have an in-depth understanding of our customers' goals, and monitor their experience with and the adoption of the Foundation AI platform to prove out ROI., * Engage with existing and prospective customers to define their business requirements and match to FAI's products and solutions

 * Showcase product and solution concepts via presentations, demos, user evangelization and effective documentation
 * Lead discovery sessions with IT and business users to understand the client's business objectives and system/application needs
 * Facilitate execution of projects through requirements gathering and documentation
 * With excellent understanding of FAI's product features and related technologies, design the solution that best meets the client's requirements
 * Proactively create documentary artifacts like business cases, usage scenarios, BRDs, solution blueprints, configuration specifications, training documents, FAQs etc.
 * Work with Customer Success team to ensure successful completion of project milestones for production Go-live, initial rollout phase of the project, and Hypercare sign-off
 * Communicate progress and expectations, proactive risk-management and escalation for awareness and resolution
 * Support clients through go-live process and play key role in promoting solution adoption and usage
 * Provide regular and adequate end user feedback to the product team