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# Commercial Technology Manager

- **Company:** Corning
- **Location:** Charlotte, NC, United States
- **Experience:** Experienced
- **Salary:** $99,375.0 - $136,641.0
- **Contract:** Permanent contract
- **Skills:** Data Centers, Network Planning and Design, Network Switches, Information Technology
- **Published:** October 13, 2026
- **Apply:** https://www.juju.com/job/1_corninginc3-1421120000

## About the Role

This would involve presenting the product strategy, features, benefits, and value of the solution to the customer. + Participate in initial commercialization meetings where product marketing strategy and "roll out" type is determined. + Understand and track the current and future customer and competitive landscape as well as the threats of new technology substitution, to position COC for long term growth. **Education and Experience: Required** + A bachelor's degree in a relevant field such as engineering, computer science, business, or a related discipline with at least 2-3 years working in the Data Center Cabling infrastructure industry. + Customer-Focused Relationship Building: Demonstrated ability to build credibility and trust with customers through active listening, meaningful dialogue, and strong subject matter expertise.
Skilled at uncovering customer needs, identifying challenges, and translating insights into effective solutions. + Analytical Problem Solving: Proven ability to navigate complex technical or business challenges by breaking them into manageable components, identifying key drivers, and communicating concepts clearly to diverse audiences.
Comfortable working through ambiguity and complexity to deliver practical solutions. + Proactive Leadership & Ownership: Track record of taking initiative to drive projects, engagements, or business challenges from initial problem definition through execution and resolution.

## Description

The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use. **Purpose of the Position: ** The Commercial Technology Manager role will be part of the Data Center Business Unit (DCBU).
This position's focus is non-hyper scale data center customers, Global Accounts andMulti-Tenant Data Center.
The primary function is driving new innovations within the target accounts which provide value to the end user through our value vectors of speed of deployment, labor savings, safety/risk reductions, and sustainability.
Working closely with the commercial account teams, this role is the primary liaison between customer engagements and Corning's technology organization.
The customer engagement activities would involve an in-depth understanding of network switch architecture along with cabling solutions deployed to support the architecture.
Routine engaged within the account is required to identify both current pain points with existing designs, along with inflection points in the architecture created from new applications or network speeds.
Those discussions will lead into the need for new products to support the account.
Working closely with the Product Line Management (PLM) organization, Commercial Technology will spearhead activities required to support the account such as defining prototype request, issuing an IPP request (Market and Product requirements Documents along with NPV), and supporting validation field trials. **Major Roles and Responsibilities:** + Detailing customer specific network switch architecture and cabling solution leveraged to support those architectures. + Identify and analyze customer problems and pain points through routine engagements within assigned accounts. + Identify potential inflection points in network design which allow for innovation. + Working closely with sales and customers to drive adoption of new solutions to include supporting critical field-trials and customer qualification processes + Ensure multifunctional cross-division collaboration in the discovery/ideation and solution selection process (AIR, PLM, COC Technology, S&T etc.) + Work with AIR team to
engage DCBU customers with innovation ideas which could be outside the immediate planning horizon of the end user. + Develop an understanding for the size of new opportunities for COC in the DC market.
This will involve developing a deep understanding for current and future customer needs by practicing rigorous Voice of Customer (VOC) methods. + Work closely with PLM to initiate Technology Development Projects, by helping to perform the Project Profile Workshop (PPW). + Transition new product/solution innovations to the Marketing, with PLM to prepare for commercialization of the product/solution.