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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # ITS Application Analyst I / IS Clinical Care Systems - **Company:** Hartford HealthCare - **Location:** Farmington, CT, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Hospital Information Systems, Information Systems, System Configuration, Epic Ambulatory, Test Scripts, Information Technology - **Published:** October 13, 2026 - **Apply:** https://www.careerjet.com/job/usa69968d24bd6d2319a45f86f7c3d4c68/eaa ## About the Role * Bachelor's degree or equivalent knowledge and skills obtained through a combination of education, training, and experience in a HealthCare environment required. * Four years of experience in clinical applications experience required. * Experience in clinical information system management in an acute or ambulatory care setting preferred. * Epic Ambulatory certification preferred. * Must be willing to attend required Epic training at the Epic training center. The Ambulatory Analyst will exhibit the following qualities: * Proven ability to successfully work in a matrix team environment that presents significant change and tight timelines. * Conducts themselves according to Hartford Healthcare values: Caring, Excellence, Safety, and Integrity. * Are well-respected within the organization and maintains a positive attitude. * Approach problems constructively by focusing on how to move the project forward; explores and analyzes alternatives. * Proponent for change and demonstrates a continuous improvement mindset, ingenuity and innovative thinking and organizational skills. * Strong communication and organizational skills with the ability to influence others within their sub-team in addition to the broader program team, while maintaining a strong focus on achieving results. The Ambulatory Analyst will exhibit the following organizational competencies: * Attends all mandatory education and training programs (including department specific) and can describe his/her responsibilities related to general safety and regulatory compliance as well as department safety and specific job-related hazards. * Attire is professional, neat, clean, and appropriate for the work environment, according to the HHC and/or Department Appearance Policy, and a high standard of personal cleanliness is maintained. * Reports to work on time and meets acceptable standards for attendance, based upon the department attendance policy. * Communicates messages clearly and concisely. * Ability to maintain confidentiality, exercise discretion, and sound judgment. * Must be willing to learn new technologies and techniques. * Must be willing and able to come to work in adverse weather conditions. ## Description The Ambulatory Application Analyst works under the direction of the application's team lead to design, build, & test clinical systems. They support workflow analysis, design and build sessions with subject matter experts (physicians, nursing, and other ancillary services personnel). They complete in-depth and precise investigation and documentation of operational specifications and application functionality to deliver expected outcomes. Attention to detail is a critical skill for this position. Successful candidates enjoy helping other users learn and adopt usage of the application. This position is part of an on-call rotation. Position Responsibilities: * Facilitates the design, development, system configuration, implementation, and support of information systems for the organization. * Understands the operational issues within their application area well enough to represent their user's needs. * Planning, development, training, implementation, and evaluation of application functionality. * Troubleshoot, research, and solve technically challenging problems and customer issues. * Provides on-call support to customers. * May support multi-specialty services lines and Epic Applications including Oncology/Beacon or Transplant/Phoenix. * Working with the team and key customers to ensure appropriate development, training, and implementation of application functionality. * Collaborates and consults with application director, project manager, Informatics, and other team leaders to coordinate activities. * Analyzes workflow and translates into application configurations to ensure consistent system design. * Participate actively in weekly team meetings to discuss team and project related activities, issues, change, communications, and updates. * Coordinates vendor support for functional and technical support of assigned areas as needed. * Assists in the development and documentation of internal policies and procedures that will be used in conjunction with the application. * Builds effective relationships and communication with clinical and business partners through all the phases of the projects to support completing project's goals * Contributes in the preparation and execution of testing scripts and materials and performs unit, system, and integrated testing tasks. * Documents and maintains all required system design and build documents and configure system accordingly. * Performs other tasks and duties as assigned.