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# Product Support Engineer - Rail

- **Company:** Rolls-Royce
- **Location:** UK (Remote available)
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Outlook, Microsoft Office, SAP (Applications), Information Technology
- **Published:** October 14, 2026
- **Apply:** https://rollsroyce.wd3.myworkdayjobs.com/professional/job/Working-from-Home-UK-RRPS/Product-Support-Engineer---Rail_JR6160675-1

## About the Role

* From an engineering background
 * NVQ Level 2 in Engineering preferable but not essential
 * Outstanding safety awareness

· Proficient in MS Office, particularly XLS, Word and email. On the job training will be provided for SAP, MTU Business Portal

Preferred requirements:

 * Proactive and with good initiative
 * Strong Organising skills and a flexible attitude
 * Works well with others

## Description

As the Product Support Engineer for Rail and you will report to the Site Team Leader or Site Supervisor, The Product Support Engineer will conduct and support, routine maintenance and repairs on mtu rail products to the standard specified in the approved manuals in accordance with the requirements of the contract(s). To embrace digitalisation.

What you will be doing:

 * Perform modifications but with further development can progress to perform preventative, scheduled maintenance and/or corrective maintenance activities in accordance with the maintenance schedule, manuals and contract.
 * Actively participate in the ongoing continuous improvement activities for both maintenance and procedures. General new suggestions for improvement.
 * Attend and participate in meetings with the customer where necessary to obtain sign off for work that has been carried out on the customers equipment.
 * Completion of relevant documentation for all work carried out in order to accurately record activities that are recorded for the company and the customer.
 * Proactive involvement in the Company's HSQE management processes.
 * Maintain cleanliness of the SGB onsite facilities.
 * Attend local and factory training courses when necessary to ensure skills remain current.
 * Any other related activities reasonably required e.g. to cover work in another depot.

 * Accurately report parts used during service work as per internal processes to ensure our stock is effectively controlled and accounted for.
 * To participate in 24/7 shift working including callout when required
 * Work as a mobile engineer if required, van will be provided.

 * Make effective use of IT systems such as Go!Care, C4S, eWeb, Go!Manage, Go, Diasys, Outlook etc