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# Global Head of Data Solutions

- **Company:** Walr
- **Location:** UK
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Computer Programming, Data Systems, SPSS (Software), Python (Programming Language), Pivot Tables, Raw Data, Data Processing, Scripting, Data Delivery
- **Published:** October 14, 2026
- **Apply:** https://www.totaljobs.com/job/head-of-data/walr-job108168834

## About the Role

This role is ideal for someone who has experience of delivering data outputs in the quantitative market research space and has a desire to challenge themselves in a scale-up organization. The successful candidate will be a critical contributor to making Walr's data delivery more efficient and delighting clients., * Proven expertise in market research data delivery, with deep experience in raw data and tabulations

 * Strong proficiency in SPSS and Excel; knowledge of additional tabulation or data processing tools is an advantage
 * Experience with coding/scripting languages (e.g. Python) to optimize and automate workflows
 * Proven ability to manage and lead a team of 10+ direct reports, together with the ability to soft influence teams and individuals that sit in other areas of the business
 * Excellent client management: professional, reliable, and able to act as a trusted partner and advisor. A clear and proactive communication style that builds client confidence
 * Excellent timeline and priority management: comfortable evaluating competing priorities and making trade-offs
 * Attention to detail: naturally detail oriented and take pride in delivering high quality, error free deliverables to clients
 * Welcomes a challenge: able to work under pressure in a fast-paced environment where internal and external expectations are high
 * Enjoys problem solving: leans into, rather than running away from, problems. Comfortable with independent issue resolution and root-cause analysis to prevent recurring issues

## Description

The Global Head of Data Solutions will lead our global data delivery function, ensuring the accurate, timely, and high-quality production of research data outputs. The role will be responsible for directly managing a global team of ~15 Data Analysts and combines hands-on delivery with client-facing engagement and championing the effective use and evolution of our proprietary technology platform., Leadership & Delivery

 * Oversee delivery of all projects managed by the team, be the point of escalation for complex or technical projects, and own select projects that are deemed critical from a client and commercial perspective
 * Ensure all deliverables (raw datasets, tabulations, and charts) are accurate, delivered on time, and aligned with client expectations
 * Raise quality and efficiency across all aspects of the team's work. Look at existing operations with a critical eye, design and implement improved ways or working, and inspire the team to deliver an exceptional service every time

Technical Expertise

 * Apply advanced skills in SPSS, Excel, and other industry-standard tools to deliver robust data solutions
 * Utilize scripting languages where appropriate to automate workflows, improve efficiency, and enhance output capabilities
 * Identify and implement new technologies or methods to strengthen delivery

Client Engagement

 * Act as the primary data contact for clients on large scale strategic engagements, providing clear, solutions-focused guidance
 * Collaborate with clients to understand their needs and translate them into technical and platform-based solutions
 * Confidently present data outputs and explain methodologies to stakeholders at all levels

Platform Leadership

 * Serve as the global leader and expert user of our proprietary data platform, ensuring optimal use in project delivery
 * Act as the primary stakeholder for the platform with Product and Engineering, feeding in client and operational requirements to shape future development
 * Champion adoption, training, and effective use of the platform across the organization and with clients

Team & Process Development

 * Lead by example in all areas of the role, and support and train the team to build technical capability and client service excellence
 * Drive process improvements to increase efficiency and scalability
 * Work closely with internal teams (Data Consultancy, Survey Programming, Product and Engineering) to ensure seamless delivery