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# IT Support Technician

- **Company:** Pertemps
- **Location:** Edinburgh, UK
- **Experience:** Starter
- **Salary:** £38,147.0 - £44,845.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Azure, Cloud Computing, System Configuration, Remote Access Technology, Systems Integration, Software Troubleshooting
- **Published:** October 14, 2026
- **Apply:** https://www.pertemps.co.uk/jobs/job-application?vacancyRef=371110845

## About the Role

Previous IT support or IT technician experience
Strong troubleshooting and problem-solving skills
Excellent customer service and communication skills
Experience with hardware, software and device configuration
Ability to work independently and as part of a team
Full driving licence preferred

## Description

Are you an experienced IT professional looking for a varied role where you can combine hands-on technical work with customer support?

We're recruiting for an innovative technology company specialising in Body Worn Camera and cloud-based solutions. Working within a small, friendly and dog-friendly team, you'll support customers with installations, troubleshooting, device setup and ongoing technical support across a range of hardware, software and cloud-based systems.

The Role

 * Providing 1st-3rd line technical support via phone, email, remote access and Teams

 * Setting up, configuring and troubleshooting IT equipment and software
 * Supporting Microsoft Azure and cloud-based solutions
 * Assisting customers with installations, updates and technical queries
 * Delivering customer training and support
 * Testing, maintaining and preparing devices for deployment
 * Supporting networking, connectivity and system integration projects