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# Systems Engineer

- **Company:** Indotronix Avani Group
- **Location:** Charlotte, NC, United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Systems Engineering, Microsoft Azure, Bash Shell, Cloud Computing, Communications Protocols, Python (Programming Language), Project Management Software, Network Protocols, NoSQL, Windows PowerShell, Prometheus, SQL Databases, Datadog, Scripting, Grafana, Firewalls (Computer Science), Kubernetes, Infrastructure Automation Frameworks, Information Technology, Terraform, New Relic (SaaS), Dynatrace, Docker
- **Published:** October 14, 2026
- **Apply:** https://candidateportal.ceipal.com/job-details/e3-rH1brvdsipauAo_xV2orKFm5XqqfzsNdRrSykW8c

## About the Role

5-7 years' experience in Systems Engineering or Infrastructure Engineering, focused on large-scale deployments and management

 - Proficiency in Azure, AWS, or GCP
 - Hands-on experience with Docker, Kubernetes, and infrastructure automation tools (Terraform, Python, PowerShell)
 - Strong knowledge of monitoring stacks such as Elastic, Prometheus, or Grafana
 - Deep expertise in networking protocols, firewalls, and security best practices
 - Advanced Linux/Unix system administration and scripting (Python, Bash)
 - Proven project coordination skills and a proactive, problem-solving mindset
 - Excellent communication and collaboration abilities

[Preferred Skills]

 - Bachelor's degree in Computer Science, IT, or related discipline
 - Relevant certifications (AWS Solutions Architect, Azure Administrator, CKAD)
 - Experience with APM tools (New Relic, DataDog, Dynatrace)
 - Database administration (SQL/NoSQL)
 - 24/7 operational environment background
 - ITIL or similar operational framework exposure
 - Customer Success Engineering or Technical Account Management experience
 - Familiarity with customer communication and project management platforms

## Description

Join our forward-thinking team as a Systems Engineer, where you'll play a lead role in driving new customer Gateway deployments and upgrading complex infrastructures within a fully remote environment. As a technical leader and primary customer partner, you'll architect robust solutions, ensure operational excellence, and deliver business-focused results. This is your opportunity to work with the latest cloud technologies, expand your leadership skills, and make a direct impact on client success., Lead the end-to-end coordination and execution of customer Gateway deployments

 - Architect and implement scalable, secure infrastructure solutions tailored to customer needs
 - Manage technical upgrades and maintenance of customer environments for optimal performance
 - Validate readiness of customer infrastructure, troubleshooting issues and ensuring seamless connectivity
 - Create and maintain detailed documentation, including system architectures, deployment runbooks, and disaster recovery plans
 - Implement and monitor infrastructure dashboards and alerting systems for proactive management
 - Conduct root cause analysis for incidents and recommend preventive strategies
 - Serve as the primary technical liaison throughout the customer journey, translating complex technical concepts into clear, business-friendly updates
 - Address technical concerns at every stage, from pre-sales to post-deployment health reviews
 - Ensure all changes comply with security policies and standardized communication protocols